Received the wrong Motor from Amazon

[Lazarus]

To sum up, it seems most agree that the Motor itself is fine and there's nothing to be gained by returning it, but that it has been misdescribed (Even though it ultimately has no bearing on the quality of the item received).

 

[Loquacious]

Another well known brand is STAB, but I think it is more expensive than what you paid.
What is the size of your dish?
*ww.hm-sat-shop.de/search?sSearch=stab

Hello, I am trying to upload some photos but somehow is to big.
my dish is 80cm
Thanks

 

[Lazarus]

The SG2100 you received (For that is what it is) is absolutely ideal for your 80cm.

Mine has been up eight years and still going strong.

 

[Loquacious]

This is what I received.

The SG2100 you received (For that is what it is) is absolutely ideal for your 80cm.

Mine has been up eight years and still going strong.

 

[Loquacious]

This is what I received.

I don't know if you guys can open it. I had to compress.
Cheers

 

[Loquacious]

Thanks for all your comments and suggestions. I really appreciated .
As I'm a novice , I tried to seek the best advices that I could so because I have this week and next off, I will probably have to try this motor as it will be very difficult to get another one one time ( Technomate could be an option ).
The main problem was that it has been a misleading advert and I'm fed up about big corporations getting away and nobody does nothing to hurt them.
If I keep it. I will play their game even though I sent a nasty review.
cheers

 

[Lazarus]

Here is your file uncompressed.

It's a clear image of an SG2100 ......

The only issue here is the label. The Motor is, in reality, what you required.

 

[Lazarus]

Thanks for all your comments and suggestions. I really appreciated .
As I'm a novice , I tried to seek the best advices that I could so because I have this week and next off, I will probably have to try this motor as it will be very difficult to get another one one time ( Technomate could be an option ).
The main problem was that it has been a misleading advert and I'm fed up about big corporations getting away and nobody does nothing to hurt them.
If I keep it. I will play their game even though I sent a nasty review.
cheers

Now, I wonder what Technomate Motors are based on ......

 

[Archive7]

I don't know if you guys can open it. I had to compress.
Cheers

The label is probably hiding some relevant information about the OEM. Can you try and peel it off, if this doesn't invalidate the warranty?

 

[Lazarus]

The plate underneath will be blank.

It's how the Moteck comes in its raw state, then suppliers tend to bung their own label in the space.

That's the long and short of the entire issue, really.

 

[Lazarus]

Here's another SG2100, from my spares cupboard.

 

[Lazarus]

PS I'm not going to do a pic of my in-service one as I need a ladder and we're suffering the tail end of the tail end of a storm right now!

 

[Loquacious]

PS I'm not going to do a pic of my in-service one as I need a ladder and we're suffering the tail end of the tail end of a storm right now!

 

[Archive7]

If I keep it. I will play their game even though I sent a nasty review.

Your review will not make Amazon take any action.
I suggest you report the issue by filling the
Report incorrect product information
in the product page

 

[Loquacious]

Your review will not make Amazon take any action.
I suggest you report the issue by filling the
Report incorrect product information
in the product page

I've just receive an email from Motech itself stating that they have a lazer mark on their own brand and suggested me to buy from them.. See below


Thank you for your useful information and thank you again for your interest in our products, we hope this issue already be solved, our original Moteck SG 2100 shown the Laser logo with ID#. If needed, we can sell you a original motor from here.

We will nice to know the way how to argue that Moteck brand in Amazon, do you know the correction way? We would like to protect our brand in Amazon, again thank you for your information.



Sam Liu

Strategy & Business Development Manager

Moteck Electric Corporation

TEL: 886-2-2698-1220 Ext.255　

URL: http://www.moteck.com/

 

[Lazarus]

Well we can go on discussing this ad infinitum, but it won't affect the suitability of the item you received ...... ;)

(The key word, nay the crux of the issue, being the word "brand")

 

[Channel Hopper]

PS I'm not going to do a pic of my in-service one as I need a ladder and we're suffering the tail end of the tail end of a storm right now!

Allow me

 

[Lazarus]

Splendid!

 

[Loquacious]

So I keep and make a proper complain to amazon about the wrong product advertised?

 

[Channel Hopper]

So I keep and make a proper complain to amazon about the wrong product advertised?

Why do you think it is the wrong product ?