Advice Needed Satellite signal strength and quality

8

8ighTK

New Member
Messages
4
My Satellite Setup
communal feed
My Location
UK
Hi - a newbie here...

Ever since some channels have been moved around recently, I've been getting no or low signals with channels breaking up such as CNN HD, BBC News HD, C4 HD etc. Other channels seem to be okay.

I live in a flat which is served by a communal satellite feed - in our flat, I think one feed goes to the sky+ HD box in the living room, but the other extends to my room upstairs.

Would something like this from ebay help me if I connected the output from the wall, plugged into this, then the cable to my TV upstairs? Will this be the right application?

Mix Digital Inline Satellite Amplifier 20db SAT AMP Signal Booster 5060267072269 | eBay

Thanks for any help.
 
william-1

william-1

Super Moderator
Staff member
Messages
8,628
Location
Epping Forest
My Satellite Setup
OP Gibertini 100 XP+ Inverto Black Ultra 0.2
Superior Dark Motor (160° max)
(50 east to 45 west)
TM6902HD (A/B switch) Amiko A4K

Raven 88cm Mesh Dish +TM-0.1
Stab100 H to H (120° max)
(53 east to 45 west)
Octagon SX88+ (A/B switch), TM5302HD

45cm dish SpiderboxHD9000 28E
My Location
Epping Forest Essex
No unfortunately signal boosters do not work very well they only slightly boost the signal but they also boost the background noise so you end up in a worse situation with some parts of the Ku band being completely blocked out by the booster as I experienced several years ago,

Your current problem with low signal on some transponders may be due to some faulty connections or interference due to poor cable & connection screening.
 
Channel Hopper

Channel Hopper

Suffering fools, so you don't have to.
Staff member
Messages
28,023
My Satellite Setup
A little less analogue, and a lot more crap.
My Location
UK South
Call the landlord in to sort it out.
 
8

8ighTK

New Member
Messages
4
My Satellite Setup
communal feed
My Location
UK
Thanks for your replies.

I thought about landlord, but I think it may be internal (maybe too long cable - approx 10-15 metres?). The feed into the Sky box seems fine.

Maybe it's the satellite tuner in my TV?

Are there no other options I could try to diagnose internally?
 
Terryl

Terryl

Specialist Contributor
Messages
2,377
My Satellite Setup
OpenBox X5 on a 1 meter motorized dish.
And now a 10 foot "C" band dish.

Custom built PC
My Location
Deep in the Boonies in the central Sierra Nevada mountains of California.
What TV is having the low signal problems??? The one upstairs? The main one? Or both?

You say you have two TV sets, how is the satellite signal fed to both? Direct to both from the main communal satellite signal switch? Or from the sky box first then to both TV's?

If only one then it could be a cabling problem, or a problem with that TV's input, if both then the main feed to your apartment could be at fault.
 
8

8ighTK

New Member
Messages
4
My Satellite Setup
communal feed
My Location
UK
Sky downstairs seems fine, but the feed to upstairs has the problem.

The feeds are driectly from the outlet/switch on the wall.

It could be a weak tuner on the set upstairs, but I've only noticed the problem since they've re-jigged the channels around.

I'm not using freesat but just the free-to-air sat tuner on the TV.
 
jeallen01

jeallen01

Specialist Contributor
Messages
3,846
My Satellite Setup
See Signature
My Location
Somewhere in England (possibly?)!
Thanks for your replies.

I thought about landlord, but I think it may be internal (maybe too long cable - approx 10-15 metres?). The feed into the Sky box seems fine.
Maybe it's the satellite tuner in my TV?
Are there no other options I could try to diagnose internally?
Why this issue happened recently after the channel changes has been already addressed as above, but 10-15m of cable shouldn't be a problem provided it is (a) decent sat cable that has not been bent sharply or otherwise damaged, & (b) the F-connectors on either end are properly fitted.

If they are screw-on connectors then I would carefully take them apart because they can easily become partially unscrewed from the cable and that may pull the centre conductor out of the centre of the F-socket on the sat box or tv (happened to me recently and took time to trace!). I usually screw the connectors fully onto the cables and then wrap the joint with the cable with self-amalgamating tape (even though it may not be in damp conditions) because that stops the problem of the connector "unscrewing" itself from the cable.
 
Terryl

Terryl

Specialist Contributor
Messages
2,377
My Satellite Setup
OpenBox X5 on a 1 meter motorized dish.
And now a 10 foot "C" band dish.

Custom built PC
My Location
Deep in the Boonies in the central Sierra Nevada mountains of California.
Sky downstairs seems fine, but the feed to upstairs has the problem.

The feeds are driectly from the outlet/switch on the wall.

It could be a weak tuner on the set upstairs, but I've only noticed the problem since they've re-jigged the channels around.

I'm not using freesat but just the free-to-air sat tuner on the TV.
Have you tried swapping the feeds at the outlet/switch at the wall?
 
8

8ighTK

New Member
Messages
4
My Satellite Setup
communal feed
My Location
UK
Thanks for the suggestion.

Unfortunately, I'm unable to access the socket - was the first thing that sprung to mind.

Having said that, C4, BBC News HD and a couple of other channels seemed OK yesterday apart from CNN HD?
 
Channel Hopper

Channel Hopper

Suffering fools, so you don't have to.
Staff member
Messages
28,023
My Satellite Setup
A little less analogue, and a lot more crap.
My Location
UK South
Swop the receivers around.
 
william-1

william-1

Super Moderator
Staff member
Messages
8,628
Location
Epping Forest
My Satellite Setup
OP Gibertini 100 XP+ Inverto Black Ultra 0.2
Superior Dark Motor (160° max)
(50 east to 45 west)
TM6902HD (A/B switch) Amiko A4K

Raven 88cm Mesh Dish +TM-0.1
Stab100 H to H (120° max)
(53 east to 45 west)
Octagon SX88+ (A/B switch), TM5302HD

45cm dish SpiderboxHD9000 28E
My Location
Epping Forest Essex
Thanks for the suggestion.

Unfortunately, I'm unable to access the socket - was the first thing that sprung to mind.

Having said that, C4, BBC News HD and a couple of other channels seemed OK yesterday apart from CNN HD?
The parameters for CNN HD @ 28.2 east have changed this may be why you cannot receive it now,
11672 H
DVB-S2/8PSK
MPEG-4 23000 2/3 Sky UK w 2-2103 2G Europe

new SR 23000
new FEC 2/3
new mode DVB-S2

CNN International Europe HD w 2324 2325 Eng
2326 Eng 50290
MPEG-4/HD

 
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