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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
Signal loss & contract cancellation
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<blockquote data-quote="rolfw" data-source="post: 2692" data-attributes="member: 175057"><p>[updated:LAST EDITED ON 26-Jan-02 AT 01:26 PM (GMT)]I believe Steevo, that the contract refers to "Household" and not house, so they are correct. You may however be able to prove that the box is suffering from the same fault that was not cured by the engineer on the pervious visits and so should still be under warrantee.</p><p></p><p>Of course had you not informed Sky of your new address, you could have applied as a new customer, perhaps using your wife's name.</p><p></p><p>How did they rectify the previous problems, did they attempt to repair the receiver, or was it a dish problem? The Amsrad box, at least the older ones were renowned for having tuner problems, but I would guess that yours is a newer model.</p><p></p><p>Rolf</p></blockquote><p></p>
[QUOTE="rolfw, post: 2692, member: 175057"] [updated:LAST EDITED ON 26-Jan-02 AT 01:26 PM (GMT)]I believe Steevo, that the contract refers to "Household" and not house, so they are correct. You may however be able to prove that the box is suffering from the same fault that was not cured by the engineer on the pervious visits and so should still be under warrantee. Of course had you not informed Sky of your new address, you could have applied as a new customer, perhaps using your wife's name. How did they rectify the previous problems, did they attempt to repair the receiver, or was it a dish problem? The Amsrad box, at least the older ones were renowned for having tuner problems, but I would guess that yours is a newer model. Rolf [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
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Signal loss & contract cancellation
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