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Sky Digital BSkyB, Freesat & Saorsat support forum
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<blockquote data-quote="A nonymous" data-source="post: 894532" data-attributes="member: 240839"><p>The reply he got from BT is not suprising at all. I made the fatal mistake of going to BT after being with VM for many years. I've dealt with a lot of companies in this field in the past and BT have to be the worst one out of the lot of them.</p><p></p><p>Their products (when they work as they should) are very good, but as with most companies these days customer loyalty doesn't come into it when the customer has issues. You have call centre staff in some far flung off place in Asia who themselves only have a basic grasp of the English language who are taught to read everything off scripts. As soon as you make them deviate from those scripts they put you on hold and then ultimately cut you off.</p><p></p><p>As soon as my minimum subscription is up i will be cancelling everything i have with BT.</p><p></p><p>Nano</p></blockquote><p></p>
[QUOTE="A nonymous, post: 894532, member: 240839"] The reply he got from BT is not suprising at all. I made the fatal mistake of going to BT after being with VM for many years. I've dealt with a lot of companies in this field in the past and BT have to be the worst one out of the lot of them. Their products (when they work as they should) are very good, but as with most companies these days customer loyalty doesn't come into it when the customer has issues. You have call centre staff in some far flung off place in Asia who themselves only have a basic grasp of the English language who are taught to read everything off scripts. As soon as you make them deviate from those scripts they put you on hold and then ultimately cut you off. As soon as my minimum subscription is up i will be cancelling everything i have with BT. Nano [/QUOTE]
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