chrisnoon1
Member
- Joined
- Sep 29, 2005
- Messages
- 1
- Reaction score
- 0
- Points
- 0
- Age
- 49
- My Satellite Setup
- SKY PLUS
- My Location
- CONWY, N. WALES
I purchased an old PACE SKY PLUS SYSTEM when they first came out for £399. Six months ago I cancelled my SKY WORLD Package which meant I lost the recording and playback facilties on SKY PLUS. Instead I downgraded to SKY Family package for £20 a month. Last week I tried to upgrade my package back to SKY WORLD which SKY did for me straight away. However, the recording and playback facilities don't work.
Every time I try to record I get the same message "System Fault: Recording and playback not available. Please telephone 0870........". I contacted SKY PLUS about this and they told me that my hard drive was knackered. They wanted to send an engineer to me for £65 to which I refused.
I refuse to believe that my hard drive is damaged as I had no problems with it before.
Has anyone had this same experience? I have tried to system reset etc. etc. but nothing seems to work. I am still on the SKY WORLD package but I am now considering downgrading again after a month because I only want all the premium channels to record from.
Any help would be grateful. Cheers.
Every time I try to record I get the same message "System Fault: Recording and playback not available. Please telephone 0870........". I contacted SKY PLUS about this and they told me that my hard drive was knackered. They wanted to send an engineer to me for £65 to which I refused.
I refuse to believe that my hard drive is damaged as I had no problems with it before.
Has anyone had this same experience? I have tried to system reset etc. etc. but nothing seems to work. I am still on the SKY WORLD package but I am now considering downgrading again after a month because I only want all the premium channels to record from.
Any help would be grateful. Cheers.