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sky1a newbie help

hi, I am very newbie; i've got a sky1a receiver, seems to be patched recently; after pressing red and green, i receive some channels clear, and a lot ot of others shows a black screen; any solutions??
could somebody explain to me how all this stuff works; i mean what do i need to update codes; can i do it channel by channel; how to enter hex;
thks for answers