rellstar
Member
- Joined
- May 28, 2007
- Messages
- 14
- Reaction score
- 0
- Points
- 0
- Age
- 55
- My Satellite Setup
-
Triax 110cm dish
Inverto Universal Quad LNB
Pace 2600 C1 and DS430N Digiboxes
- My Location
- Stockholm, Sweden
I am experiencing strange behaviour with the Sky EPG.
I purchased the receiver from eBay, it came with a Sky card.
Got my dish put up yesterday by professional installers, damn good job done. Perfect reception on all 2d horizontals and all 2A/b transponders. The problem I have is that the EPG is behaving strangely. The box has been switched off for ages so I imagine my problems might have something to do with the card's activation state but I would just like to confirm with someone.
OK, here are the symptoms:
When the card is out:
+ EPG doesn't work at all, just gets stuck on "Searching for channels"
+ Can view all FTA channels by entering their channel number directly (where the dish is receiving the transponder)
+ Channel 4 and 5 say "Channel Not Available" when their numbers are entered
When the card is in:
+ EPG shows channels up to 145 only
+ Can view FTA channels under 145 by entering their channel number directly
+ All channels over 145 say "Channel Not Available" when their numbers are entered (including Sky News)
+ Channel 4 gives standard upgrade subscription message
+ Channel 5 works fine
I thought that the EPG should work without the Sky card!
I've done a software upgrade (without the card in).
Sound like an activation problem? Do I need to call Sky to force activation. Before you all SHOUT about calling Sky from overseas I planned to call them from my old UK mobile which still works.
Thanks for your help.
I purchased the receiver from eBay, it came with a Sky card.
Got my dish put up yesterday by professional installers, damn good job done. Perfect reception on all 2d horizontals and all 2A/b transponders. The problem I have is that the EPG is behaving strangely. The box has been switched off for ages so I imagine my problems might have something to do with the card's activation state but I would just like to confirm with someone.
OK, here are the symptoms:
When the card is out:
+ EPG doesn't work at all, just gets stuck on "Searching for channels"
+ Can view all FTA channels by entering their channel number directly (where the dish is receiving the transponder)
+ Channel 4 and 5 say "Channel Not Available" when their numbers are entered
When the card is in:
+ EPG shows channels up to 145 only
+ Can view FTA channels under 145 by entering their channel number directly
+ All channels over 145 say "Channel Not Available" when their numbers are entered (including Sky News)
+ Channel 4 gives standard upgrade subscription message
+ Channel 5 works fine
I thought that the EPG should work without the Sky card!
I've done a software upgrade (without the card in).
Sound like an activation problem? Do I need to call Sky to force activation. Before you all SHOUT about calling Sky from overseas I planned to call them from my old UK mobile which still works.
Thanks for your help.