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Satellite TV receivers & systems support forums
Receiver software, international Section
STRONG 4375 SOFTWARE UPGRADE
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<blockquote data-quote="Channel Hopper" data-source="post: 4962" data-attributes="member: 175144"><p>Dear 2Old</p><p></p><p>My response was for Prince who seemed to be getting no joy from his dealer, which annoys me immensly.</p><p></p><p>However your point with regards to successive versions of software still does not make much sense with a lot of equipment out there that has been upgraded successively,by purely serial upgrades.</p><p></p><p>For example the design criteria for the 4375 was originally both normal motor operation and DiSEqC 1.2 through the signal cable. </p><p></p><p>There are relases of software for this one as well as the 4200/4250 that do not run in line with each other. You will see from the Strong website that there are in fact two parallel receiver designs, with different current ratings for LNB supply, suggesting that the first batch of receivers released are NOT safe to upgrade to DiSEqC. There is a change of both hardware and therefore the software/firmware that runs it.</p><p>No refund/ no exchange / no returns policy exists for those that realise they have purchased the wrong box at the beginning.</p><p></p><p>A client was supplied his 4250 under the understanding (directly from Strong) that the unit was forwardly upgradable. Twelve month later and whilst he has received some DiSEqC software from another company in Japan - apparently non serial number specific - there is no release from Strong. The Japanese site - where the receiver is badged under a different name - the new software works but has problems in accurate positioning. They are working on it as we speak.</p><p></p><p></p><p>This means that problems found will not always be seen and cured by a later version. The multiple changes to hardware in a lot of equipment after first production will prevent known faults from being removed. The only solution is to quietly drop the receiver from the public eye , and change the distributor at the same time.</p><p></p><p>The manufacturer of equipment in this industry is rarely the same as the name on the front of the box. Always look at the names/numbers on the circuit board if youre competent enough to open the box. </p><p></p><p></p><p>I must be getting old - that was a rant wasnt it ?</p></blockquote><p></p>
[QUOTE="Channel Hopper, post: 4962, member: 175144"] Dear 2Old My response was for Prince who seemed to be getting no joy from his dealer, which annoys me immensly. However your point with regards to successive versions of software still does not make much sense with a lot of equipment out there that has been upgraded successively,by purely serial upgrades. For example the design criteria for the 4375 was originally both normal motor operation and DiSEqC 1.2 through the signal cable. There are relases of software for this one as well as the 4200/4250 that do not run in line with each other. You will see from the Strong website that there are in fact two parallel receiver designs, with different current ratings for LNB supply, suggesting that the first batch of receivers released are NOT safe to upgrade to DiSEqC. There is a change of both hardware and therefore the software/firmware that runs it. No refund/ no exchange / no returns policy exists for those that realise they have purchased the wrong box at the beginning. A client was supplied his 4250 under the understanding (directly from Strong) that the unit was forwardly upgradable. Twelve month later and whilst he has received some DiSEqC software from another company in Japan - apparently non serial number specific - there is no release from Strong. The Japanese site - where the receiver is badged under a different name - the new software works but has problems in accurate positioning. They are working on it as we speak. This means that problems found will not always be seen and cured by a later version. The multiple changes to hardware in a lot of equipment after first production will prevent known faults from being removed. The only solution is to quietly drop the receiver from the public eye , and change the distributor at the same time. The manufacturer of equipment in this industry is rarely the same as the name on the front of the box. Always look at the names/numbers on the circuit board if youre competent enough to open the box. I must be getting old - that was a rant wasnt it ? [/QUOTE]
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Receiver software, international Section
STRONG 4375 SOFTWARE UPGRADE
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