Help Required Tivusat HD Channels

a33

Specialised Contributor
Joined
Sep 24, 2009
Messages
1,250
Reaction score
718
Points
113
Age
63
My Satellite Setup
XSAT410
Rebox RE-9000
My Location
The Netherlands
When we bought the Gold card (HD), it came with a CAM.
However I never got it to work with the CAM on our Rebox 9000. Instead we use the card-slot, and an emulator or however it is called.
(Edit: softcam, I believe.)

In the italian text it never says you need a new card, but just that you need a new decoder.
So I'm not sure if there is just something wrong with the CAM?
I believe sometimes CAMs can need an update?

Sorry that I cannot give any clearer advice; just thinking out loud about your situation...

Greetz,
A33
 
Last edited:

ozumo

te wo tsuite
Staff member
Joined
May 26, 2020
Messages
5,205
Reaction score
2,610
Points
113
My Satellite Setup
Raven mk2 zone 2 x4, Channel Master: 90cm x3, 1.2m x2, 1.8m PF. CM polar mount x2, Az/El x3.
My Location
South Durham
My Smart TV is a LG 50UM7500PLA and it has a CI slot that needs a CAM. I tried my Samsung CAM2 and SD card in it but could not make it work. Possibly it would work with the Gold card and the official CAM that accompanies it. I am still trying to find out more about that

Just to check, did you use the television's internal satellite tuner (connecting the dish directly to the TV)? Setting up the TV might be a bit of a mission and you'll need to copy the DiSEqC switch settings you currently use with the Technomate. The specs posted by Topper say the TV is CI+ compatible so you may not need a new receiver after all, if you can get it work with your current CAM then there's no reason why it shouldn't work with a new HD/4K CAM and card.
 

dranreb69

Member
Joined
Aug 1, 2009
Messages
22
Reaction score
9
Points
3
Age
70
Location
Windsor
My Satellite Setup
Technomate 5402 HD M3 CI box and 80cm dish with 3xLNBs on 13E Hotbird, 19.2E Astra and 28.2E Astra
My Location
Berkshire
For the benefit of other members here is a Google translation of the message

"Dear user, for you who watch satellite TV with tivùsat,
a big change is underway ...
The second generation satellite: here's how to see all the best of TV
From 1 December Nove and Cielo broadcast only in HD.
Between 3 and 14 December DMAX, Real Time, Tv8 and TV2000 will broadcast only in HD.
K2 and Frisbee will only be visible with an HD or 4K decoder.
From 18 December Rai announced that the 23 channels of the Rai Regional TG and the Rai Radio channels will all be visible on tivùsat
but only with an HD or 4K satellite decoder.
From 31 December Mediaset will broadcast all its digital channels via satellite only in high quality (DVB S2)
and so are other channels including La7d.

This means you will need an HD or 4K satellite decoder to continue viewing
Iris, La5, Mediaset Extra, Mediaset Italia 2, TGCOM24, 20 Mediaset, TopCrime, Focus, Cine34, Boing,
Cartoonito, Cielo, Tv8, La7d, Nove, DMAX, Real Time, K2, Frisbee, TV2000 and all Rai Radio and TGR RAI channels.

During 2021, almost all the channels on tivùsat will be visible only to an HD and 4K device,
so change your old SD decoder now and you won't miss a thing! "

Also the specs for your TV

Thank you for doing the translation. I posted the notice so late that I did not have time to translate it.

I also appreciate the link to the spec for my television. Although that is the correct model, I do not think that mine is 4K. It does not say so on the invoice and I cannot remember choosing a 4K model when I bought it last March. Nothing that I have seen while operating the television has ever given me any hint that it was 4K. But my posts will have shown that I am not well-enough informed to know for certain. I will try to check with Richer Sounds.

Reverting to my blue SD card, I put the CAM and card in the slot on my television. The card was read without difficulty and its expiry date is 31 December 2099. So, in theory, it will out-live me and most of the people posting here! I have had it since 2007 or 2008. It was free because we paid the TV licence in Italy. Now, the licence is part of the utility bill and we still pay it. Being in Tier 4, we were unable to go to Italy for Christmas and New Year as we normally do. I had hoped to obtain advice from a local retailer in Naples. However, I think that I have found as much advice here as I might have obtained over there. I am grateful to everyone!
 

dranreb69

Member
Joined
Aug 1, 2009
Messages
22
Reaction score
9
Points
3
Age
70
Location
Windsor
My Satellite Setup
Technomate 5402 HD M3 CI box and 80cm dish with 3xLNBs on 13E Hotbird, 19.2E Astra and 28.2E Astra
My Location
Berkshire
When we bought the Gold card (HD), it came with a CAM.
However I never got it to work with the CAM on our Rebox 9000. Instead we use the card-slot, and an emulator or however it is called.
(Edit: softcam, I believe.)

In the italian text it never says you need a new card, but just that you need a new decoder.
So I'm not sure if there is just something wrong with the CAM?
I believe sometimes CAMs can need an update?

Sorry that I cannot give any clearer advice; just thinking out loud about your situation...

Greetz,
A33
Thank you. Originally, RAI had a channel named simply RAI HD. The blue card did not decrypt it. I found out that lots of Italians used the Samsung CAM2 and I bought it on-line. It has operated trouble-free ever since. However, my blue card is SD only. Others may have a different one that does more than mine but I can only work with the one that I have.

There is now the gold one for HD and a black one for 4K. I believe that the 4K one is backwards compatible and will also open HD channels. My family in Italy can obtain anything for me but I do not want them to spend money (which I will reimburse) and run the risk of buying the wrong thing. When a decoder with the CI+ marking does not actually have the CI+ technology, I want to buy from Amazon or e-bay where there is a "no fuss" money-back guarantee.
 

dranreb69

Member
Joined
Aug 1, 2009
Messages
22
Reaction score
9
Points
3
Age
70
Location
Windsor
My Satellite Setup
Technomate 5402 HD M3 CI box and 80cm dish with 3xLNBs on 13E Hotbird, 19.2E Astra and 28.2E Astra
My Location
Berkshire
Just to check, did you use the television's internal satellite tuner (connecting the dish directly to the TV)? Setting up the TV might be a bit of a mission and you'll need to copy the DiSEqC switch settings you currently use with the Technomate. The specs posted by Topper say the TV is CI+ compatible so you may not need a new receiver after all, if you can get it work with your current CAM then there's no reason why it shouldn't work with a new HD/4K CAM and card.
No. I just put the CAM into the TV slot to find out what would happen. Going to the settings on the television, the CI tab was able to detect the card and read the expiry date and more besides. However, I did not connect the satellite cables to the television. I do not want to mess about too much with my installation. I was able to change the 7102 HD STB for the 5402 one quite easily. I could access the TV's CI slot without moving the TV from its position. To connect cables, I would have to move furniture in order to access the back in comfort.

There are a few people on e-bay with an on-line shop that sells Tivusat packages using different STBs. Prices start at £150 rising to about £220 and include the STB, CAM and gold card. My "concern" is to buy a quality STB and not just buy one for a "cheap" price. I had a long life out of my first Viaccess STB. I only changed it to receive HD channels on British TV. The replacement Technomate 7102 lasted over seven years before it became intermittently too noisy. The 5402 is an excellent box but it does not have the technology which I now know that I need.

I need to find out as much as possible about the STBs on the Tivusat approved list. They ned to have enough storage capacity for me to retain my channels for UK television plus a few French and Spanish ones. A capacity of 5,000 may be required in order to pick up all the channels of a particular satellite before I delete the ones that are of no interest - i.e. all the languages that I do not understand
 

ozumo

te wo tsuite
Staff member
Joined
May 26, 2020
Messages
5,205
Reaction score
2,610
Points
113
My Satellite Setup
Raven mk2 zone 2 x4, Channel Master: 90cm x3, 1.2m x2, 1.8m PF. CM polar mount x2, Az/El x3.
My Location
South Durham
The model number of your television indicates that it is a 4K model. You can buy things from directly from Amazon Italy and have them delivered to the UK. The card would still need to be activated.
 

ozumo

te wo tsuite
Staff member
Joined
May 26, 2020
Messages
5,205
Reaction score
2,610
Points
113
My Satellite Setup
Raven mk2 zone 2 x4, Channel Master: 90cm x3, 1.2m x2, 1.8m PF. CM polar mount x2, Az/El x3.
My Location
South Durham
The only way the CAM in the TV can decode channels is to connect the dish to the television.

Anything but the most basic receivers will do what you need. Have a look at Amazon Italy for reviews :)
 

dranreb69

Member
Joined
Aug 1, 2009
Messages
22
Reaction score
9
Points
3
Age
70
Location
Windsor
My Satellite Setup
Technomate 5402 HD M3 CI box and 80cm dish with 3xLNBs on 13E Hotbird, 19.2E Astra and 28.2E Astra
My Location
Berkshire
Thank you for both these replies. I have narrowed down the possible STBs based on availability in the UK. The highest scoring ones in a review made by "Consumo" (which seems to be similar to which? in the UK) were made by Humax. The Telesystem TS4502 HD S" CI+ came in seventh with a score of 7.9 and seems good enough for the package on offer - STB plus CAM plus card. I will call the seller tomorrow to confirm the details and if all is confirmed, I will run with that. Delivery is possible early in the week after New Year and involves almost no work. I have already registered my SD card and the HD one that I had to return. Doing that was a doddle. So, I think that I am good to go.

My thanks to everyone who gave their time to offer advice. Not only did I learn more about the technical side, I learned just how kind and generous the people are who posted replies! Happy New Year. :D:-respekt:-clap:-clap
 

Pepeyeb

Member
Joined
Aug 22, 2020
Messages
64
Reaction score
26
Points
18
My Satellite Setup
Eutelsat 5 W B con antena de 1m.
Receptor de satélite Octagon SF 8008 twin. Dreambox Two.
My Location
Toledo (España)
Thank you for both these replies. I have narrowed down the possible STBs based on availability in the UK. The highest scoring ones in a review made by "Consumo" (which seems to be similar to which? in the UK) were made by Humax. The Telesystem TS4502 HD S" CI+ came in seventh with a score of 7.9 and seems good enough for the package on offer - STB plus CAM plus card. I will call the seller tomorrow to confirm the details and if all is confirmed, I will run with that. Delivery is possible early in the week after New Year and involves almost no work. I have already registered my SD card and the HD one that I had to return. Doing that was a doddle. So, I think that I am good to go.

My thanks to everyone who gave their time to offer advice. Not only did I learn more about the technical side, I learned just how kind and generous the people are who posted replies! Happy New Year. :D:-respekt:-clap:-clap
Good Morning
I was using a Ferguson ariva 254 combo receiver.
It has 2 slot.
It worked both with the smart card alone, and with the CAM module (the fat one), from the Humax brand. Both are gold.
The smart card must be activated on the tivusat site (an Italian tax code is required).
The only drawback is that there was no software to update.
a greeting
 

dranreb69

Member
Joined
Aug 1, 2009
Messages
22
Reaction score
9
Points
3
Age
70
Location
Windsor
My Satellite Setup
Technomate 5402 HD M3 CI box and 80cm dish with 3xLNBs on 13E Hotbird, 19.2E Astra and 28.2E Astra
My Location
Berkshire
Hello Pepeyeb

In fact, I have changed my mind about the TS4502. My television actually is UHD 4K (thanks, again, to Ozumo for telling me) and I am looking for a STB that is officially approved by Tivusat. Amazon Italy sells several but there is a long wait for delivery - early to mid February - but by next week if I use my Italian address! I am looking at the Thomson THS840 which also has two CAM slots and would be useful if I go for a full subscription to TNT French television.

I think that I will wait until the New Year holiday is over before ordering. I do not know whether the delivery times were set for so long in the fear of a "no deal" Brexit. Since the deal was only made on Christmas Eve, web-sites are unlikely to have been updated yet. Amazon Italy will despatch other stuff for delivery before 31 December (UK still in transition) but the seller of the Thomson STB only uses the Amazon platform for selling their products. It is a bit frustrating because I am ready to order so as to complete the installation asap. Fortunately, I am known for my patience!

:D:D

 

ozumo

te wo tsuite
Staff member
Joined
May 26, 2020
Messages
5,205
Reaction score
2,610
Points
113
My Satellite Setup
Raven mk2 zone 2 x4, Channel Master: 90cm x3, 1.2m x2, 1.8m PF. CM polar mount x2, Az/El x3.
My Location
South Durham

From France but I believe other users on this site have used TV Corner in the past. However I do not think this receiver has CAM slots, just a card reader for the Tivu card.
 

Pepeyeb

Member
Joined
Aug 22, 2020
Messages
64
Reaction score
26
Points
18
My Satellite Setup
Eutelsat 5 W B con antena de 1m.
Receptor de satélite Octagon SF 8008 twin. Dreambox Two.
My Location
Toledo (España)
Hello Pepeyeb

In fact, I have changed my mind about the TS4502. My television actually is UHD 4K (thanks, again, to Ozumo for telling me) and I am looking for a STB that is officially approved by Tivusat. Amazon Italy sells several but there is a long wait for delivery - early to mid February - but by next week if I use my Italian address! I am looking at the Thomson THS840 which also has two CAM slots and would be useful if I go for a full subscription to TNT French television.

I think that I will wait until the New Year holiday is over before ordering. I do not know whether the delivery times were set for so long in the fear of a "no deal" Brexit. Since the deal was only made on Christmas Eve, web-sites are unlikely to have been updated yet. Amazon Italy will despatch other stuff for delivery before 31 December (UK still in transition) but the seller of the Thomson STB only uses the Amazon platform for selling their products. It is a bit frustrating because I am ready to order so as to complete the installation asap. Fortunately, I am known for my patience!

:D:D

Hello
You don't need a tivusat certified decoder
I bought the Technisat Technicorder Isio SC. It has 2 CI + slot.
I use one for the Humax tivusat CAM and the other for the Fransat CAM.
I also have an Edision OS mine + 4k (my TV is not 4K).
Through an antenna oriented to eutelsat 5w I receive the French multistrean channels (FTA) and through an OScam I see the tivusat platform.
True, these linux receivers are more complicated.

 

a33

Specialised Contributor
Joined
Sep 24, 2009
Messages
1,250
Reaction score
718
Points
113
Age
63
My Satellite Setup
XSAT410
Rebox RE-9000
My Location
The Netherlands
Here some Tivusat cards are summed up: Discussione sulle smartcard TivuSat (riepilogo al primo post)

The blue cards shown there (post #1), all can do HD.
Are these the blue cards, we're talking about?
Or are there also other blue cards, that cannot do HD?

In post #2 there is a distinction between decoding systems of the CAMs.
As it is all in technical Italian, it is a bit over my head.

Greetz,
A33

Edit: BTW. There is a lot of info on the tivusat.tv website! All in Italian. :)


Edit 2 (some 15 minutes later): See also the tivusat subforum at digital-forum.it : TivuSat
They might describe issues like these ~ but there are many (recent) topics.......
 
Last edited:

Analoguesat

Administrator
Staff member
Joined
Jul 26, 2003
Messages
50,792
Reaction score
11,249
Points
113
Location
Scottish Borders
My Satellite Setup
TM 5402HD
Sky+ UK.
My Location
Scottish Borders

From France but I believe other users on this site have used TV Corner in the past. However I do not think this receiver has CAM slots, just a card reader for the Tivu card.
TV Corner are fine to use - Ive use them a few times for initial purchase & renewal of a BIS card. Just watch any extended delivery times due to covid atm.
 

ozumo

te wo tsuite
Staff member
Joined
May 26, 2020
Messages
5,205
Reaction score
2,610
Points
113
My Satellite Setup
Raven mk2 zone 2 x4, Channel Master: 90cm x3, 1.2m x2, 1.8m PF. CM polar mount x2, Az/El x3.
My Location
South Durham
Here some Tivusat cards are summed up: Discussione sulle smartcard TivuSat (riepilogo al primo post)

The blue cards shown there (post #1), all can do HD.
Are these the blue cards, we're talking about?
Or are there also other blue cards, that cannot do HD?

In post #2 there is a distinction between decoding systems of the CAMs.
As it is all in technical Italian, it is a bit over my head.

Greetz,
A33

Edit: BTW. There is a lot of info on the tivusat.tv website! All in Italian. :)


Edit 2 (some 15 minutes later): See also the tivusat subforum at digital-forum.it : TivuSat
They might describe issues like these ~ but there are many (recent) topics.......

Ah there is no such thing as an SD only card according to that link. The blue cards in the link are what I incorrectly assumed were SD only. Perhaps there are differences not only with CAMs but with receivers with integrated card readers.
 

dranreb69

Member
Joined
Aug 1, 2009
Messages
22
Reaction score
9
Points
3
Age
70
Location
Windsor
My Satellite Setup
Technomate 5402 HD M3 CI box and 80cm dish with 3xLNBs on 13E Hotbird, 19.2E Astra and 28.2E Astra
My Location
Berkshire
Here some Tivusat cards are summed up: Discussione sulle smartcard TivuSat (riepilogo al primo post)

The blue cards shown there (post #1), all can do HD.
Are these the blue cards, we're talking about?
Or are there also other blue cards, that cannot do HD?

In post #2 there is a distinction between decoding systems of the CAMs.
As it is all in technical Italian, it is a bit over my head.

Greetz,
A33

Edit: BTW. There is a lot of info on the tivusat.tv website! All in Italian. :)


Edit 2 (some 15 minutes later): See also the tivusat subforum at digital-forum.it : TivuSat
They might describe issues like these ~ but there are many (recent) topics.......
Thank you for providing a link to this thread on a different forum. I am in the lucky position of being able to read and write Italian as well as to speak and understand most of what I watch on Italian television. The thread was summed up in the first few posts - and that saved me from reading all 300+ of them! Phew! I can understand the Italian used in the explanation even though I am less familiar with the technology under discussion.

You have correctly identified a technical change that has caused incompatibility between some of the older cards and the newer CAMs. The key passages are in posts #2 and #5, as follows:

#2 "Fin qui tutte le tessere sono interscambiabili, cioè tutte funzionano su tutti i decoder e CAM"

"#2 Up to this point all the cards are interchangeable, that is all of them work on all the STBs and CAMs"

In English we might have written that in the past tense but the writer used the narrative present to describe the past. The meaning is clear.


"#5 Le nuove cam hanno codifica merlin così come le nuove tessere, quindi non verrebbero letti da vecchi decoder e/o precedenti cam."

"#5 The new CAMs have Merlin coding just like the new cards, therefore they would not be read by old STBs and/or previous CAMs."

Those sentences seem to identify my problem. My card was capable of being read by any CAM; but, at the time, I was told that almost everyone was using the Samsung CAM2. So, I bought that one and have enjoyed trouble-free viewing ever since.

When, a couple of months ago, I bought the Gold HD card and CAM from Amazon, it would not work in my STB that does not have CI+ technology. My existing card worked in the HD CAM to view the SD channels but would not open the encrypted HD ones. I returned the card and CAM and Amazon refunded me. There was no point in repeating that exercise and I needed to get to the bottom of the problem. Therefore, I came back to this site for advice. You have all been brilliant in supplying it.

While I recognise that the cards will work on equipment that is not on the Tivusat approved list, it is more trouble than it is worth to buy unlisted CAMs and STBs in the search for compatibility. I have a lot of experience of Italian mentality and regulations. Any future problems will be attributed to the use of "unofficial" products. So, I am resigned to buying from the authorised list. In my experience, Amazon's after-sales service is better than most and the equal of the best. After 1 January, there may be some form filling required from Customs and possibly some form of tax imposed. From what I have read, the overall price is below the likely threshold of £390. Either way, the costs will be marginal.

I hope that my translations of the two sentences will allow people to follow what has happened. As I mentioned in an earlier post, I stood still while the world turned below me. I then found myself in an awkward situation where I could not understand what the world had done to me!
 

dranreb69

Member
Joined
Aug 1, 2009
Messages
22
Reaction score
9
Points
3
Age
70
Location
Windsor
My Satellite Setup
Technomate 5402 HD M3 CI box and 80cm dish with 3xLNBs on 13E Hotbird, 19.2E Astra and 28.2E Astra
My Location
Berkshire
Ah there is no such thing as an SD only card according to that link. The blue cards in the link are what I incorrectly assumed were SD only. Perhaps there are differences not only with CAMs but with receivers with integrated card readers.
I think that you are right on all fronts. That is why I am going for products on the approved list for my next purchase. :)
 

dranreb69

Member
Joined
Aug 1, 2009
Messages
22
Reaction score
9
Points
3
Age
70
Location
Windsor
My Satellite Setup
Technomate 5402 HD M3 CI box and 80cm dish with 3xLNBs on 13E Hotbird, 19.2E Astra and 28.2E Astra
My Location
Berkshire
Hello everyone

After all the help that I received, I thought that I should report the outcome.

I decided to buy an Opentel UHD 4000 receiver which is certified by Tivusat and can deal with transmissions in 4K (not that there are very many of those). Amazon did not have it in stock on its Italian site and I was concerned by the long wait. The Customs delays after Brexit also worried me. Therefore, I bought it from Pulsat.com here in the UK. I found the service that they provided to be very good.

Setting up the box was relatively easy. However, I did not find it as intuitive as my two previous Technomate boxes or my earlier Humax one. Activating my 4K card was simple because I have my own codice fiscale. The box also worked with my previous card! Having each of them installed in the two slots did seem to create a problem for the 4K one. A call to Pulsat got over the difficulty. I had to reactivate the 4K card in the absence of the old card. Since then, everything is working smoothly and I am keeping my fingers crossed for the future!

The Opentel box gives access to the Raiplay service. The only drawback is that much of the content is unavailable outside Italy for copyright reasons. There is a bit of lag on changing broadcast channels, which is slightly irritating and the box is also slow to power up after it has been switched off. Watching the limited range of 4K channels was a revelation on picture quality but not on the entertainment value of the content.

For now, I have kept my Technomate 5402. I connected it to the redundant cable from the time when I had the dual tuner 7102 HD and installed it in the bedroom. However, I would like to buy a wireless HDMI transmitter/receiver to allow us to watch the output from the Opentel box. I will post another question about that in a different area of the forum.

Overall, I am very pleased with the outcome; and the advice on this thread gave me the confidence to make the change that I wanted. So, my thanks, once again, to all who offered their advice! :-clap
 

vaz23

Member
Joined
May 22, 2023
Messages
30
Reaction score
1
Points
6
Age
51
My Satellite Setup
20 Mediaset
My Location
London
Thank you for doing the translation. I posted the notice so late that I did not have time to translate it.

I also appreciate the link to the spec for my television. Although that is the correct model, I do not think that mine is 4K. It does not say so on the invoice and I cannot remember choosing a 4K model when I bought it last March. Nothing that I have seen while operating the television has ever given me any hint that it was 4K. But my posts will have shown that I am not well-enough informed to know for certain. I will try to check with Richer Sounds.

Reverting to my blue SD card, I put the CAM and card in the slot on my television. The card was read without difficulty and its expiry date is 31 December 2099. So, in theory, it will out-live me and most of the people posting here! I have had it since 2007 or 2008. It was free because we paid the TV licence in Italy. Now, the licence is part of the utility bill and we still pay it. Being in Tier 4, we were unable to go to Italy for Christmas and New Year as we normally do. I had hoped to obtain advice from a local retailer in Naples. However, I think that I have found as much advice here as I might have obtained over there. I am grateful to everyone!
Hi,
Do you know the Tivusat Card please?
 

Analoguesat

Administrator
Staff member
Joined
Jul 26, 2003
Messages
50,792
Reaction score
11,249
Points
113
Location
Scottish Borders
My Satellite Setup
TM 5402HD
Sky+ UK.
My Location
Scottish Borders
Seeing as dranreb69 hasnt been on the forum since Feb 2021 I think its pretty unlikely you will get an answer from him
 
Top