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Viaaccess prob with Samsung 9500

I have a samsung DSR 9500 AY with a viaaccsess card that update all via access chanells(what do you normaly call such a card!?) automatically. Now I can't see any chanell.
From time to time I uppdate the samsung software in the reciver. Now supplier tells me that if I do so, the new "anti pirate software" (ist it called TPS..!?) is downloaded and the card stops working! What's false or tru. If I have the new software downloaded to the latest version, can I degradable my reciver to a older version!? Whats realy the truth here!?