Our commercial guy called me back and said "2f is on station, testing complete and is fully operational" This is also on their internal intranet site. All enquiries are given this standard response. One of his colleagues said there is a delay and it relates to a "DTH platform issue" whatever that is. The migration will be completed within 8 days (8 days in France actaully means a week) or sooner. This particular project is part of a larger operation which is now behind schedule. Apparently the siting of the bird and the subsequent migration are two different operations under different management, with a third operation waiting once this is complete.
SES are not particularly forthcoming with information in general, when dealing with them on a business level most questions are answered with another question. A lot of the people you deal with, even quite high up, come from very technical backgrounds and are often not the best communicators. It's a but like dealing with an oil company who tell you absolutely everything you could find out easily some other way....