BBC i Interactive problem

C

ceetee

Member
My Satellite Setup
SKY mini dish
My Location
Scarborough
Using 11954H 27500 2/3 tagged 6711-6715 my cousin in Malta gets the video OK (picture) but
for some reason no sound.
He is using DRX685 SKY+ HD box. Software veraion 47
Any ideas??
Carole
 
Yes we have had this reported before - resetting the language selection on the box to one of the obscure ones fixes it
 
Yes but unfortunately you cannot change the audio language on a HD box

Cheers
 
trigger said:
Yes but unfortunately you cannot change the audio language on a HD box

Cheers
Click to expand...

Yes you can - it is under the "Options" "Subtitles" then the "Favourite language" setting.
 
davemurgtroyd said:
Yes you can - it is under the "Options" "Subtitles" then the "Favourite language" setting.
Click to expand...

No, its not possible to change favorite language on HD boxes..
What you pointed out above only changes the favorite language for the subtitles...not the audio language of the box..
 
iceman said:
No, its not possible to change favorite language on HD boxes..
What you pointed out above only changes the favorite language for the subtitles...not the audio language of the box..
Click to expand...

Well it certainly changes the audio track on my Sky DRX890 HD+ box - just watching Euronews in German on 508. The heading at the top of the "Subtitles & Language" menu section does say "All your language, subtitle and audio settings". If you set favourite language to German you can watch the rugby on S4C with an English commentary instead of the Welsh as I have been doing for the last 18 months. Instead of guessing what the menu item means why don't you actually try it. BTW there are no alternate language subtitle streams that I have found or can see on any satellite channel listing sites on 28 East and there are only around four channels with alternative audio streams.
 
davemurgtroyd said:
Well it certainly changes the audio track on my Sky DRX890 HD+ box - just watching Euronews in German on 508. If you set favourite language to German you can watch the rugby on S4C with an English commentary instead of the Welsh as I have been doing for the last 18 months. Instead of guessing what the menu item means why don't you actually try it. BTW there are no alternate language subtitle streams that I have found or can see on any satellite channel listing sites.
Click to expand...



So with this setting...can you hear the audio on Channel 6711 now?
There is world darts championship showing on 6711 and my DRX890 does not have audio (even with German language selected as subtitle language!!!)
 
iceman said:
So with this setting...can you hear the audio on Channel 6711 now?
There is world darts championship showing on 6711 and my DRX890 does not have audio (even with German language selected as subtitle language!!!)
Click to expand...

Have you tried the other languages? I only quoted German as that was the one that S4C use as the "English" audio alternative. There are 16 different language alternatives.

EDIT I have just tried 6711 and cannot find the audio with my DRX890 although audio is present on that stream on my FTA box??? However I was merely disputing your statement that audio channels cannot be selected on the DRX890 - they can and work on all the alternative languages on Euronews for instance but for some reason not on the 6711 (and 6715) streams.

Can you receive any BBC channel? If so press "red button" and choose page 3001 for the Sports multiscreen page.
 
I found that for the Rugby 6711 had Audio when my DRX 890 was set to French
 
Iv'e gone through the audio settings on a hd box and I cant get any audio ???
 
You cannot get the audio on the current SKY+HD boxes.
We get the BBCi channels on a non-SKY box fine, vision and Audio.
Using a FS-4200 Fortec Star receiver - cheap from (e.g.) Amazon.co.uk
Using the SKY dish.
Carole.
 
It looks like the audio problem is resolved with the new HD software. I had a report last night from one of my customers that his box has upgraded the night before and he put the BBCi channels on last night to watch the football and he now has sound.
i would assume that the new software will roll out by manufacturer like before so it could be a few months before they are all updated but I'm sure someone on here will have a better idea of the plan.

Cheers

Triggs
 
trigger said:
It looks like the audio problem is resolved with the new HD software. I had a report last night from one of my customers that his box has upgraded the night before and he put the BBCi channels on last night to watch the football and he now has sound.
i would assume that the new software will roll out by manufacturer like before so it could be a few months before they are all updated but I'm sure someone on here will have a better idea of the plan.

Cheers

Triggs
Click to expand...
:-handclapHooray, hooray. Still soundless for Wimbledon but my box had a major upgrade on Wednesday and another Thursday, hey presto, SOUND
 
Back
Top