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<blockquote data-quote="w hole" data-source="post: 44664" data-attributes="member: 175048"><p>Hello All</p><p></p><p>Thanks for the replies and advice.</p><p></p><p>In the end I decided to go with Pipex, and [so far anyway] have been very pleasantly surprised by the service they have provided.</p><p></p><p>The signing on arrangements were very straightforward, and when I called their support line [local dial rate by the way] I got such a positive and professional response, that quite frankly I was genuinely 'taken aback' with.</p><p></p><p>I also received three confirmation Emails at various stages of the process, letting me know exactly what the position was, and giving me access to a WebPage where I could check out the progress of my order at any time.</p><p></p><p>The modem and CD arrived on Friday, and also a letter confirming my 'log on' details, and informing me that I was due to connected up by BT on Wednesday next [11th May].</p><p></p><p>Well you know what us nerds are like, so I couldn't wait to get the box open, and as SWMBO is across the sea at the moment, I thought I would connect it up 'in advance' so that I wouldn’t waste any time later on.</p><p></p><p>Well - what delight - it connected me up at my subscribed speed straight away, and to the time of posting has only 'dropped', me a couple of times - in the wee small hours - when I would have been fast asleep if SWMBO was here anyway.</p><p></p><p>I did need to call the support line a couple of times to sort out some physical configuration with my NTL dialler boxes, and once again, they were so helpful, and knowledgeable.</p><p></p><p>If you can't afford the full package, and like me don't want to be restricted to 'capping', at this stage I can do nothing but highly recommend Pipex 150 to you.</p><p></p><p>[Note: I am not now nor ever have been an employee of the Company]</p><p></p><p>Will keep you posted on any further developments, but if you would like any further info meanwhile, feel free to contact me.</p><p></p><p>Kind regards</p><p></p><p>W. Hole</p></blockquote><p></p>
[QUOTE="w hole, post: 44664, member: 175048"] Hello All Thanks for the replies and advice. In the end I decided to go with Pipex, and [so far anyway] have been very pleasantly surprised by the service they have provided. The signing on arrangements were very straightforward, and when I called their support line [local dial rate by the way] I got such a positive and professional response, that quite frankly I was genuinely 'taken aback' with. I also received three confirmation Emails at various stages of the process, letting me know exactly what the position was, and giving me access to a WebPage where I could check out the progress of my order at any time. The modem and CD arrived on Friday, and also a letter confirming my 'log on' details, and informing me that I was due to connected up by BT on Wednesday next [11th May]. Well you know what us nerds are like, so I couldn't wait to get the box open, and as SWMBO is across the sea at the moment, I thought I would connect it up 'in advance' so that I wouldn’t waste any time later on. Well - what delight - it connected me up at my subscribed speed straight away, and to the time of posting has only 'dropped', me a couple of times - in the wee small hours - when I would have been fast asleep if SWMBO was here anyway. I did need to call the support line a couple of times to sort out some physical configuration with my NTL dialler boxes, and once again, they were so helpful, and knowledgeable. If you can't afford the full package, and like me don't want to be restricted to 'capping', at this stage I can do nothing but highly recommend Pipex 150 to you. [Note: I am not now nor ever have been an employee of the Company] Will keep you posted on any further developments, but if you would like any further info meanwhile, feel free to contact me. Kind regards W. Hole [/QUOTE]
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