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Sky Digital BSkyB, Freesat & Saorsat support forum
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BT to Sky saga
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<blockquote data-quote="Channel Hopper" data-source="post: 1022192" data-attributes="member: 175144"><p><em><span style="font-size: 18px"><strong>Getting your money back</strong></span></em></p><p> <em></em></p><p><em>If you paid up front or made a deposit and cancel in the cooling-off period you’ll be entitled to receive all of the money back. The only exception is if you asked for services to be provided during the cooling-off period, in which case the business will keep what’s necessary to cover the cost of services provided up until you cancelled.</em></p><p><em></em></p><p> <em></em></p><p><em>If you didn’t give the business any money but they provided services during the cooling-off period at your request, you'll probably be expected to pay them for these unless your contract with them states otherwise.</em></p><p></p><p><a href="https://www.citizensadvice.org.uk/consumer/changed-your-mind/cancelling-a-service-youve-arranged/" target="_blank">Cancelling a service you’ve arranged</a></p></blockquote><p></p>
[QUOTE="Channel Hopper, post: 1022192, member: 175144"] [I][SIZE=5][B]Getting your money back[/B][/SIZE] If you paid up front or made a deposit and cancel in the cooling-off period you’ll be entitled to receive all of the money back. The only exception is if you asked for services to be provided during the cooling-off period, in which case the business will keep what’s necessary to cover the cost of services provided up until you cancelled. If you didn’t give the business any money but they provided services during the cooling-off period at your request, you'll probably be expected to pay them for these unless your contract with them states otherwise.[/I] [URL="https://www.citizensadvice.org.uk/consumer/changed-your-mind/cancelling-a-service-youve-arranged/"]Cancelling a service you’ve arranged[/URL] [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
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BT to Sky saga
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