PaulR said:Could you remind us what his sytem is please? Does he have a $ly box or a Freesat box? The EPGs are carried differently for the two of them although I don't think Freesat should have been affected as that's om Eurobird.
ceetee said:She has a SKY+ HD box (Amstrad) and a 2.4m dish, with single LNB.
Tivù said:In the first instance, it might be of use to reboot the box(es) by disconnecting from the mains for a good few seconds.
Also, although you're always welcome to ask questions on your cousin's behalf, we're an International Forum and would welcome him as a Member on his own account, if that would be of us to him?
Zorba said:Because the default frequency 11.778 is weak during the day ,I set most digiboxes for 12.110 H . Which,for us, is the strongest transponder (SKy sports). The boxes that remember this setting after a power cut come on straight away. Those that go back to 11.778 ,in the afternoon,and in bad weather, are stuck "searching for listings".
You can tell if you are receiving 11.778 when Sky intro is working and you get background music when you go to services.
ceetee said:She doesn't have the internet!
Carole