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Sky Digital BSkyB, Freesat & Saorsat support forum
Freesat digital TV support forum
Freesat or Sky in Murcia, Spain
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<blockquote data-quote="666roddy" data-source="post: 737328" data-attributes="member: 366311"><p>Hi Tivu</p><p></p><p>I totally agree with what you stated.</p><p></p><p>Basically I telephoned the previous number stating I required a free to air white card. Which would be used for my holiday home a caravan in the Lake District. They informed me that the charge would be £25.00 card would arrive in 3 to 4 day's time.</p><p>A few day's later the card arrives with instuctions to connect box up a telephone line and then ring the number provided.</p><p>I telephoned the number in question stating that the free to air card instructions was requesting that I first connect the box to a telephone line. I queried this with them they stated yes that is correct it require connecting to a phoneline to enable them to activate it. I then stated that my holiday did not have a landline to connect to. They then stated that for a further £25.00 they would activate it manually which would not require connecting to a landline.</p><p>Tivu basically the card is now been activated do I now query that I was misinformed about this additional charge and demand a refund?</p></blockquote><p></p>
[QUOTE="666roddy, post: 737328, member: 366311"] Hi Tivu I totally agree with what you stated. Basically I telephoned the previous number stating I required a free to air white card. Which would be used for my holiday home a caravan in the Lake District. They informed me that the charge would be £25.00 card would arrive in 3 to 4 day's time. A few day's later the card arrives with instuctions to connect box up a telephone line and then ring the number provided. I telephoned the number in question stating that the free to air card instructions was requesting that I first connect the box to a telephone line. I queried this with them they stated yes that is correct it require connecting to a phoneline to enable them to activate it. I then stated that my holiday did not have a landline to connect to. They then stated that for a further £25.00 they would activate it manually which would not require connecting to a landline. Tivu basically the card is now been activated do I now query that I was misinformed about this additional charge and demand a refund? [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Freesat digital TV support forum
Freesat or Sky in Murcia, Spain
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