FTV card replacement

Analoguesat

Analoguesat

Administrator
Staff member
My Satellite Setup
TM 5402HD
Sky+ UK.
My Location
Scottish Borders
Sky are NOT sending out replacement ftv cards automatically.

You need to apply for them - and from their website it looks like they will expire around the end of September.

Info here

_http://www.sky.com/replacecard/index.jsp
 
Analoguesat said:
Sky are NOT sending out replacement ftv cards automatically.

You need to apply for them - and from their website it looks like they will expire around the end of September.

Info here

_http://www.sky.com/replacecard/index.jsp
Click to expand...

The wording is poor: What do they mean by "bought a Sky Box" - do they mean an FSFS Package of some sort eg FSFS itself or the later Pay once, View Forever package?

In any event it seems to me that they are going against the original FSFS Terms & Conditions which clearly stated (at the time) that the Card is guaranteed for free replacement within FIVE years if it came with a Box as part of an FSFS Package, but THREE years for Card only: The date given is the retrospective THREE YEAR point.

Also, it's a bit naughty making people "apply" for their guarantee to be upheld. That said, the process looks painless.

Edit: I note that the current FSFS Terms and Conditions no longer guarantee Cards at all. That's a bit sneaky - I wonder when they slipped that somewhat significant change in?

"2. How long is the Card valid for?
(a) For security reasons Viewing Cards may be inactivated from time to time. In this situation, if you wish to continue to receive all the encrypted Free to View channels, you will have to purchase a new viewing card at our then applicable standard charge. If possible, viewing card inactivations will be advertised on your television screen.

(b) We may make the Viewing Card invalid if it is necessary to protect the security of our conditional access system or, if we believe you are using the Viewing Card in ways which are not authorised, or where it is otherwise reasonable for us to do so (such as fraud)."

_http://www.freesatfromsky.co.uk/terms-freesat.aspx

AND

"(b) We cannot change or add to any other Conditions unless it is reasonable to do so."

Discuss "reasonable" ...............
 
Acording to the post on DS I got this off the cut off date is sometime in 2006.

Ones purchased after this will be replaced free of charge.
 
Yes, 1st May 2006 is the exact date quoted. A nominal 3 years.

Which means the 5 year guarantee for those who got them with a Box between 1st May 2004 and 31st April 2006 have been seen off!

My neighbour will be pleased when I tell him ...............

I got a Card alone about 5 years ago and never expected a freebie - but I can't see any point in having one anyway now (Although they still have some minor uses, in general terms).
 
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