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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky Q
Help needed with understanding alignment of dish and LNB for Sky Q
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<blockquote data-quote="MrM83" data-source="post: 1149498" data-attributes="member: 418780"><p>Dear All,</p><p></p><p>I am in need of a little help and very much a novice so please bear with me. Due to various reasons I self installed a Sky dish when we moved property using a Satlink WS-6933 finder back when we had Sky+. Back then I bought a hybrid EL010 LNB and an 60cm dish and had no issue migrating to Sky Q when the time came. I have had to relocate the dish a few times and have always managed to find a signal. I seem to recall that the last time I did this a few years back I need to change a frequency setting in order to get it to work, having had a quick search online for someone that had the same finder at the time.</p><p></p><p>Wind forward to today and a couple of kids TV channels no longer receive signal so I thought I’d have another go at alignment except this time, despite getting signal on the finder, when I connect the co-ax cables, the Sky box registers no signal at all and I’m starting to pull my hair out about the situation in frustration.</p><p></p><p>Despite using the finder with success before, this time it’s eluding me and having done more extensive research online I’m left feeling even more confused. I’m now aware of the engineers menu settings on the Sky Q box but in truth I’m not sure what relevance they have to the dish alignment process or what the impact is of changing them. It’s not something I’ve needed to adjust before to get signal.</p><p></p><p>Previously I had selected Astra 28.2E on my Satlink finder, which then has some predefined settings (which I can edit), tune the dish and LNB to the strongest possible signal, which for me was strength around 93% and quality at 60% for what it’s worth, and all worked fine. Alas, no more. I understand my “smart” LNB means it shouldn’t matter which point I screw the two coax cables into, please correct me if this understanding is wrong. I am uncertain if I can have these plugged in if I attach my SatFinder to another input to save time on checking my signal on the Sky Q box?</p><p></p><p>If anyone could please outline the dish alignment process and what settings I need to optimise to, I would be most grateful. I can’t rule out hardware failure but I think very unlikely. </p><p></p><p>Thanks so much for any help,</p><p></p><p>MrM</p></blockquote><p></p>
[QUOTE="MrM83, post: 1149498, member: 418780"] Dear All, I am in need of a little help and very much a novice so please bear with me. Due to various reasons I self installed a Sky dish when we moved property using a Satlink WS-6933 finder back when we had Sky+. Back then I bought a hybrid EL010 LNB and an 60cm dish and had no issue migrating to Sky Q when the time came. I have had to relocate the dish a few times and have always managed to find a signal. I seem to recall that the last time I did this a few years back I need to change a frequency setting in order to get it to work, having had a quick search online for someone that had the same finder at the time. Wind forward to today and a couple of kids TV channels no longer receive signal so I thought I’d have another go at alignment except this time, despite getting signal on the finder, when I connect the co-ax cables, the Sky box registers no signal at all and I’m starting to pull my hair out about the situation in frustration. Despite using the finder with success before, this time it’s eluding me and having done more extensive research online I’m left feeling even more confused. I’m now aware of the engineers menu settings on the Sky Q box but in truth I’m not sure what relevance they have to the dish alignment process or what the impact is of changing them. It’s not something I’ve needed to adjust before to get signal. Previously I had selected Astra 28.2E on my Satlink finder, which then has some predefined settings (which I can edit), tune the dish and LNB to the strongest possible signal, which for me was strength around 93% and quality at 60% for what it’s worth, and all worked fine. Alas, no more. I understand my “smart” LNB means it shouldn’t matter which point I screw the two coax cables into, please correct me if this understanding is wrong. I am uncertain if I can have these plugged in if I attach my SatFinder to another input to save time on checking my signal on the Sky Q box? If anyone could please outline the dish alignment process and what settings I need to optimise to, I would be most grateful. I can’t rule out hardware failure but I think very unlikely. Thanks so much for any help, MrM [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky Q
Help needed with understanding alignment of dish and LNB for Sky Q
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