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Linux Based Receivers
Dreambox Support Forum
Hm-sat?
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<blockquote data-quote="kungfumaster" data-source="post: 63373" data-attributes="member: 181817"><p>Got mine quite quickly - 3/4 days, but had to send back cos it was faulty. Costs a bomb to send back to Germany! They said they would refund my postage costs if the box was faulty, which is was. Got it back and i asked them about the postage costs and they sid that if you buy something else then we will give you a discount!!!? </p><p></p><p>So I emailed back with a copy of the email which stated that they would pay and now they are, hopefully, going to refund me thorugh credit card. Still waiting...</p><p></p><p>But there customer service is very slow and I had to email the same questions sometimes about 3/4 times before I would get a response and sometimes, they don't even answer the questions?! Frustrating!</p><p></p><p>IMO it's probably not worth getting it from Germany as if anything goes wrong with the dreambox then it's a big hassle. I don't think there is anything dodgy about the company though.</p></blockquote><p></p>
[QUOTE="kungfumaster, post: 63373, member: 181817"] Got mine quite quickly - 3/4 days, but had to send back cos it was faulty. Costs a bomb to send back to Germany! They said they would refund my postage costs if the box was faulty, which is was. Got it back and i asked them about the postage costs and they sid that if you buy something else then we will give you a discount!!!? So I emailed back with a copy of the email which stated that they would pay and now they are, hopefully, going to refund me thorugh credit card. Still waiting... But there customer service is very slow and I had to email the same questions sometimes about 3/4 times before I would get a response and sometimes, they don't even answer the questions?! Frustrating! IMO it's probably not worth getting it from Germany as if anything goes wrong with the dreambox then it's a big hassle. I don't think there is anything dodgy about the company though. [/QUOTE]
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Linux Based Receivers
Dreambox Support Forum
Hm-sat?
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