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Sky Digital BSkyB, Freesat & Saorsat support forum
Freesat digital TV support forum
Humax hdr boot proble..
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<blockquote data-quote="PaulR" data-source="post: 642343" data-attributes="member: 176256"><p>I tried to contact Humax's technical service by email about a fault on my HDR. After I had given up waiting for a reponse I phoned them and they had no record of an email from me!</p><p></p><p>Anyway, the phone service was much better. After listening to my problem they suggested reformatting my hard drive (doesn't sound like an option for you though) and then said that given the problems I was having they would exchange the complete unit. The emailed the claim form to me and all I have to do is fill it in and return it to them.</p><p></p><p>They want proof of purchase as well but if you email the form back to them you can send a scan of your receipt so you can still keep hold of the original.</p><p></p><p>My only problem is lack of the receipt - I hope yours isn't!</p></blockquote><p></p>
[QUOTE="PaulR, post: 642343, member: 176256"] I tried to contact Humax's technical service by email about a fault on my HDR. After I had given up waiting for a reponse I phoned them and they had no record of an email from me! Anyway, the phone service was much better. After listening to my problem they suggested reformatting my hard drive (doesn't sound like an option for you though) and then said that given the problems I was having they would exchange the complete unit. The emailed the claim form to me and all I have to do is fill it in and return it to them. They want proof of purchase as well but if you email the form back to them you can send a scan of your receipt so you can still keep hold of the original. My only problem is lack of the receipt - I hope yours isn't! [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
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Humax hdr boot proble..
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