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Satellite Systems - What to Buy - What to install
Maplin"B" Grade
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<blockquote data-quote="Topper" data-source="post: 533797" data-attributes="member: 186250"><p>Sorry but I cannot agree with your analysis of the situation, If you deliberately go and buy "B" Grade equipment then putting up with crap as you put it is what you have to do. If you do not want to have to put up with crap you buy "A" grade and pay the appropriate money. </p><p></p><p>What you are suggesting is that somehow companies who sell "B" grade equipment should make it as good as "A" grade. Anyone with experience in this field knows that in general the public return approximately 30% of what they buy via catalogue and mail order because they do not understand what the item is or what it is supposed to do. The company I work who do not sell "B" grades, have an enormous amount of goods returned which are in 100% working condition. </p><p></p><p>The problem seems to lie with:-</p><p></p><p>The public either are not capable, cannot be bothered or cannot understand the supplied manual.</p><p></p><p>They leave the shop use it for a week and decide they do not like it and return it as it does not match the room or the decor.</p><p></p><p>They look in the paper and see a special offer £2.00 cheaper and return it and go and buy the offer.</p><p></p><p>What are companies supposed to do with these items throw them away?</p><p></p><p>"B" grade is just that, any "B" grade that proves to be faulty has to be refunded under the sale of goods act however buying a "B" grade leaves you wide open to the fact that generally easy parts to obtain may be missing. </p><p></p><p></p><p>As regards electrical safety yes I do totally agree</p><p></p><p>I notice you admit you have to be lucky to get all parts and fully working yes you do have to be lucky that is what a "B" grade is all about.</p><p></p><p>Nobody is holding a gun to anyone's head it is the consumers choice, so buy "B" grade at your own risk.</p></blockquote><p></p>
[QUOTE="Topper, post: 533797, member: 186250"] Sorry but I cannot agree with your analysis of the situation, If you deliberately go and buy "B" Grade equipment then putting up with crap as you put it is what you have to do. If you do not want to have to put up with crap you buy "A" grade and pay the appropriate money. What you are suggesting is that somehow companies who sell "B" grade equipment should make it as good as "A" grade. Anyone with experience in this field knows that in general the public return approximately 30% of what they buy via catalogue and mail order because they do not understand what the item is or what it is supposed to do. The company I work who do not sell "B" grades, have an enormous amount of goods returned which are in 100% working condition. The problem seems to lie with:- The public either are not capable, cannot be bothered or cannot understand the supplied manual. They leave the shop use it for a week and decide they do not like it and return it as it does not match the room or the decor. They look in the paper and see a special offer £2.00 cheaper and return it and go and buy the offer. What are companies supposed to do with these items throw them away? "B" grade is just that, any "B" grade that proves to be faulty has to be refunded under the sale of goods act however buying a "B" grade leaves you wide open to the fact that generally easy parts to obtain may be missing. As regards electrical safety yes I do totally agree I notice you admit you have to be lucky to get all parts and fully working yes you do have to be lucky that is what a "B" grade is all about. Nobody is holding a gun to anyone's head it is the consumers choice, so buy "B" grade at your own risk. [/QUOTE]
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Satellite Systems - What to Buy - What to install
Maplin"B" Grade
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