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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky Q
Mini Boxes - Error Code MR104 (lost connection to main box)
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<blockquote data-quote="moonbase" data-source="post: 1133902" data-attributes="member: 178786"><p>Hi,</p><p></p><p>Two Sky Mini boxes are regularly losing connection to the main Sky Q box and generating an error code MR104 message on screen, picture attached.</p><p></p><p>The mini boxes are all connected to the main box by WiFi and the main box is connected to the BT Home Hub by WiFi. </p><p>I think the main box is connected to the BT Home Hub router on the routers 2.4GHz WiFi output?</p><p></p><p>There is also a white (booster?) box installed that I think is used for WiFi connectivity on the 5GHz band.</p><p>I think this is taking a 5GHz WiFi signal from the main box and sending it to the mini boxes.</p><p></p><p>Can I completely do away with WiFi and have all the mini boxes and the main box hard wired to the BT Home Hub router using BT mini connector powerline adaptors?</p><p>When the Sky Q system was installed the engineer swerved away from any attempt at discussing the powerline option and insisted that the WiFi setup was preferred.</p><p></p><p>It looks like the same two mini boxes are losing connection over WiFi and if possible I would prefer to get everything moved over to hard wired.</p><p>Is this an option, or have Sky put some guff in place to cause bugs if using a BT router and BT powerline adapters rather than a sky router?</p><p></p><p></p><p>.</p><p>[ATTACH]144350[/ATTACH]</p></blockquote><p></p>
[QUOTE="moonbase, post: 1133902, member: 178786"] Hi, Two Sky Mini boxes are regularly losing connection to the main Sky Q box and generating an error code MR104 message on screen, picture attached. The mini boxes are all connected to the main box by WiFi and the main box is connected to the BT Home Hub by WiFi. I think the main box is connected to the BT Home Hub router on the routers 2.4GHz WiFi output? There is also a white (booster?) box installed that I think is used for WiFi connectivity on the 5GHz band. I think this is taking a 5GHz WiFi signal from the main box and sending it to the mini boxes. Can I completely do away with WiFi and have all the mini boxes and the main box hard wired to the BT Home Hub router using BT mini connector powerline adaptors? When the Sky Q system was installed the engineer swerved away from any attempt at discussing the powerline option and insisted that the WiFi setup was preferred. It looks like the same two mini boxes are losing connection over WiFi and if possible I would prefer to get everything moved over to hard wired. Is this an option, or have Sky put some guff in place to cause bugs if using a BT router and BT powerline adapters rather than a sky router? . [ATTACH]144350[/ATTACH] [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky Q
Mini Boxes - Error Code MR104 (lost connection to main box)
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