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Satellite TV receivers & systems support forums
Satellite Systems - What to Buy - What to install
"Narrow" LNB's??
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<blockquote data-quote="Fisty McB" data-source="post: 1056800" data-attributes="member: 389824"><p>A few years ago I bought a multi-LNB bracket on eBay from a seller that sold quite a bit of satellite TV stuff whose feedback was very good (certainly over 99%). I bought the same bracket from another eBay seller in the past so I knew what to expect. However when the package came, I noticed that the nuts & bolts supposed to come with it were missing so I emailed the seller who replied back saying that they check everything before posting it out and that it couldn't have been them that left the bolts missing.</p><p></p><p>What they didn't know was that after I opened the envelope and noticed the missing pieces, I photographed all the items that came in the package that were still sealed in their plastic packaging, noting that the photo they had on their page for selling the bracket had the nuts & bolts in the same package as the metal bracket and compared it to my photos which showed the items missing, plus close ups to show the packaging was sealed & hadn't been tampered with. So I sent these images on to the seller, with a reply exclaiming that he was "at a loss" as to how this happened and that he would resolve it ASAP. A couple of hours later he wanted me to send back the items so he could post out a new package for whatever reason, until he quickly sent me another email saying that he'd just post me the missing items instead.</p><p></p><p>The lesson? Always check where possible that you have all bits and pieces for the items that you buy before you open any of them that comes in sealed packaging.</p></blockquote><p></p>
[QUOTE="Fisty McB, post: 1056800, member: 389824"] A few years ago I bought a multi-LNB bracket on eBay from a seller that sold quite a bit of satellite TV stuff whose feedback was very good (certainly over 99%). I bought the same bracket from another eBay seller in the past so I knew what to expect. However when the package came, I noticed that the nuts & bolts supposed to come with it were missing so I emailed the seller who replied back saying that they check everything before posting it out and that it couldn't have been them that left the bolts missing. What they didn't know was that after I opened the envelope and noticed the missing pieces, I photographed all the items that came in the package that were still sealed in their plastic packaging, noting that the photo they had on their page for selling the bracket had the nuts & bolts in the same package as the metal bracket and compared it to my photos which showed the items missing, plus close ups to show the packaging was sealed & hadn't been tampered with. So I sent these images on to the seller, with a reply exclaiming that he was "at a loss" as to how this happened and that he would resolve it ASAP. A couple of hours later he wanted me to send back the items so he could post out a new package for whatever reason, until he quickly sent me another email saying that he'd just post me the missing items instead. The lesson? Always check where possible that you have all bits and pieces for the items that you buy before you open any of them that comes in sealed packaging. [/QUOTE]
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Satellite TV receivers & systems support forums
Satellite Systems - What to Buy - What to install
"Narrow" LNB's??
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