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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
New Sky Card Problems
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<blockquote data-quote="ChipButty" data-source="post: 19249" data-attributes="member: 175167"><p>Did a manual channel search in the 'installers' menu with the old card when I first powered up the digibox. I could see Sky News but when I switched to Sky One this is when it said that if I wanted to upgrade my subscription etc etc. </p><p></p><p>I then inserted the new card and got the 'there is a problem with your card please contact.........' message (the screen message box had a 02 in the top right hand corner if that helps). </p><p></p><p>Left it around half an hour with no luck. So, I then forced the software download with the new card still in. After that I couldn't access any channels anymore. So, I did another manual channel search on the Sky One transponder, I got again the same 'problem' message.</p><p></p><p>Which transponder should be my default one ?</p><p>What is the correct software version for the new cards ?</p><p>Do I have to get the digibox to recognise the old card before using the new one ?</p></blockquote><p></p>
[QUOTE="ChipButty, post: 19249, member: 175167"] Did a manual channel search in the 'installers' menu with the old card when I first powered up the digibox. I could see Sky News but when I switched to Sky One this is when it said that if I wanted to upgrade my subscription etc etc. I then inserted the new card and got the 'there is a problem with your card please contact.........' message (the screen message box had a 02 in the top right hand corner if that helps). Left it around half an hour with no luck. So, I then forced the software download with the new card still in. After that I couldn't access any channels anymore. So, I did another manual channel search on the Sky One transponder, I got again the same 'problem' message. Which transponder should be my default one ? What is the correct software version for the new cards ? Do I have to get the digibox to recognise the old card before using the new one ? [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
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New Sky Card Problems
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