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Poor service from retailers
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<blockquote data-quote="John T" data-source="post: 146918" data-attributes="member: 196571"><p>If I have posted in the wrong place, please move.</p><p>I have been trying to find a PVR that will handle subtitles well, on asking questions from various net traders I realise how little many of them know the boxes they provide. It seems obvious to me that they rarely, if ever, install and evaluate them. I even telephoned up one who is about 10 miles from my daughter and asked if I could pop in and have a look-see, I was assured that was fine and they would be pleased to help.</p><p>On calling in they had to experiment even to switch on the subtitles, and could not find ITV, after a request to return to the front premises and waiting for 10 minutes they came out and said that as ITV had only recently gone FTA it was not yet in the list!(I suspect they had made a telephone call while I waited). If I cared to wait 10 minutes or so they would add it, by now having been there over an hour I decided to give up.</p><p>This is the sort of service I expect from the likes of Curry's and Dixon's.</p><p>Unlucky or normal?:-humbug</p></blockquote><p></p>
[QUOTE="John T, post: 146918, member: 196571"] If I have posted in the wrong place, please move. I have been trying to find a PVR that will handle subtitles well, on asking questions from various net traders I realise how little many of them know the boxes they provide. It seems obvious to me that they rarely, if ever, install and evaluate them. I even telephoned up one who is about 10 miles from my daughter and asked if I could pop in and have a look-see, I was assured that was fine and they would be pleased to help. On calling in they had to experiment even to switch on the subtitles, and could not find ITV, after a request to return to the front premises and waiting for 10 minutes they came out and said that as ITV had only recently gone FTA it was not yet in the list!(I suspect they had made a telephone call while I waited). If I cared to wait 10 minutes or so they would add it, by now having been there over an hour I decided to give up. This is the sort of service I expect from the likes of Curry's and Dixon's. Unlucky or normal?:-humbug [/QUOTE]
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