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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
Problem with Panasonic Digibox, help please...
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<blockquote data-quote="spiney" data-source="post: 154550" data-attributes="member: 192438"><p>OK, I'll wait to hear back .....</p><p></p><p>There's certainly a software issue. And this might affect channel changing. Basically, when changing polarity (between 1 of 4), if the lnb doesn't "settle down" quickly enough - due slowly degrading power supply - then the receiver "sees" no signal, and will continue to think that, even if the lnb is ok just a fractional second later! It's also partly software, in that there ought to be (but isn't) an allowance for slightly longer delay, where this happens.</p><p></p><p>So, not a simple problem, it's the interaction between several things, that's why I suggested particular tests, to see if you can get problem channels under any conditions at all .....</p><p></p><p>I don't know what the contractual position is, under which new software is provided for older digiboxes, but Sky aren't exactly being "quick off the mark" here!</p><p></p><p>(Above, Rolf refers to a "known problem" of spurious 22Khz, which might very well be the problem, but even if related to hardware this should be "software curable" ....!).</p><p></p><p>If there's no direct cure for this, it might be possible to store some channels in "other channels", then access them that way, without the box entirely failing, not ideal but maybe a "workaround" ...</p></blockquote><p></p>
[QUOTE="spiney, post: 154550, member: 192438"] OK, I'll wait to hear back ..... There's certainly a software issue. And this might affect channel changing. Basically, when changing polarity (between 1 of 4), if the lnb doesn't "settle down" quickly enough - due slowly degrading power supply - then the receiver "sees" no signal, and will continue to think that, even if the lnb is ok just a fractional second later! It's also partly software, in that there ought to be (but isn't) an allowance for slightly longer delay, where this happens. So, not a simple problem, it's the interaction between several things, that's why I suggested particular tests, to see if you can get problem channels under any conditions at all ..... I don't know what the contractual position is, under which new software is provided for older digiboxes, but Sky aren't exactly being "quick off the mark" here! (Above, Rolf refers to a "known problem" of spurious 22Khz, which might very well be the problem, but even if related to hardware this should be "software curable" ....!). If there's no direct cure for this, it might be possible to store some channels in "other channels", then access them that way, without the box entirely failing, not ideal but maybe a "workaround" ... [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
Problem with Panasonic Digibox, help please...
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