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Tech Head - The Technology Section
Computer Discussion
Problem with "upto 8meg" connection
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<blockquote data-quote="Oily" data-source="post: 200708" data-attributes="member: 199173"><p><span style="font-family: 'Arial Black'">Just had this e-mai off them:</span></p><p><span style="font-family: 'Arial Black'"></span></p><p><span style="font-family: 'Arial Black'"></span>Dear Darren,</p><p></p><p>Your current throughput is so low because the BT Wholesale Dynamic Line Management equipment on the max service has reduced your linerate throughput , this is oscillating between 576kbps and 1152kbps. The reason that this has happened is most certainly due to the instability of your circuit, as opposed to the BT Wholesale equipment not working correctly.</p><p></p><p>To ensure that it is not being caused by your equipment or internal wiring you need to test your router connected direct to the BT master socket with any other PSTN devices removed from any other phone socket on this line for at least 24-48hours to see if the circuit stabilises and your line rate is increased.</p><p></p><p>You should ensure that your router has the latest firmware installed and that it and the filters you use are not actually faulty/getting worn out, and causing the weak synch signal.</p><p></p><p>These checks are necessary due to the new product that you are on being far more susceptible to such problems and actually being "allowed" to connect at a lower speed if that gives a more stable connection unlike to old 2MB products that were set to only allow connection at the speed and hence if a problem occurred would be prone to frequent disconnections.</p><p></p><p>As a side note your exchange is congested at the moment however until the stability of your line is resolved this will not be having a great affect on your throughput which is determined by the Exchange DLM equipment.</p><p></p><p></p><p>Once you have carried out the equipment checks we can get BT to investigate the disconnections/no synch periods on this circuit.</p></blockquote><p></p>
[QUOTE="Oily, post: 200708, member: 199173"] [FONT=Arial Black]Just had this e-mai off them: [/FONT]Dear Darren, Your current throughput is so low because the BT Wholesale Dynamic Line Management equipment on the max service has reduced your linerate throughput , this is oscillating between 576kbps and 1152kbps. The reason that this has happened is most certainly due to the instability of your circuit, as opposed to the BT Wholesale equipment not working correctly. To ensure that it is not being caused by your equipment or internal wiring you need to test your router connected direct to the BT master socket with any other PSTN devices removed from any other phone socket on this line for at least 24-48hours to see if the circuit stabilises and your line rate is increased. You should ensure that your router has the latest firmware installed and that it and the filters you use are not actually faulty/getting worn out, and causing the weak synch signal. These checks are necessary due to the new product that you are on being far more susceptible to such problems and actually being "allowed" to connect at a lower speed if that gives a more stable connection unlike to old 2MB products that were set to only allow connection at the speed and hence if a problem occurred would be prone to frequent disconnections. As a side note your exchange is congested at the moment however until the stability of your line is resolved this will not be having a great affect on your throughput which is determined by the Exchange DLM equipment. Once you have carried out the equipment checks we can get BT to investigate the disconnections/no synch periods on this circuit. [/QUOTE]
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Computer Discussion
Problem with "upto 8meg" connection
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