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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
Real help needed re. activation of card
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<blockquote data-quote="ldoyle" data-source="post: 43558" data-attributes="member: 179552"><p>Hi, I'm a new member, and hoping someone can advise me on what, I'm sure to all of the other members, is a very easy problem (but I'm rubbish at all this stuff). Anyway, I have a panasonic digi box in my apartment in Spain, and until last August, was using one of the old Sky free cards for the basic bbc/itv and some extras; as you all know, the itv channels were removed, and I was recently advised by someone, that the only way that I could get the itv channels back, without subscription to sky, was to subscribe to nasn (which I have done), they have now sent me a sky card (which has got the nasn sports channels plus, most importantly, itv channels!), and a letter telling me to telephone them to activate the card. This is where my problem starts. I rang nasn last night, gave them the card number (I'm at home in uk at present), but then she asked me to insert the card into the digi receiver, so I quickly responded that I wasn't ringing from my home address, and would ring her another day. So my question/problem is, when I return to Spain the week after next for a holiday, I will be taking the card with me, and I will ring nasn from Spain, but acting as if I am at my UK home address, but what questions will she ask me when I place the card in the box? Is it a problem that it isn't a Pace Sky box, or is it simply a question of her asking me the serial numbers from my box so that she can activate the card so it can only be used in that box? I am really confused and don't want to get myself into trouble when I ring, so any SIMPLE LAY MAN'S ADVICE FOR A BLONDE BIMBO would be greatly appreciated.</p></blockquote><p></p>
[QUOTE="ldoyle, post: 43558, member: 179552"] Hi, I'm a new member, and hoping someone can advise me on what, I'm sure to all of the other members, is a very easy problem (but I'm rubbish at all this stuff). Anyway, I have a panasonic digi box in my apartment in Spain, and until last August, was using one of the old Sky free cards for the basic bbc/itv and some extras; as you all know, the itv channels were removed, and I was recently advised by someone, that the only way that I could get the itv channels back, without subscription to sky, was to subscribe to nasn (which I have done), they have now sent me a sky card (which has got the nasn sports channels plus, most importantly, itv channels!), and a letter telling me to telephone them to activate the card. This is where my problem starts. I rang nasn last night, gave them the card number (I'm at home in uk at present), but then she asked me to insert the card into the digi receiver, so I quickly responded that I wasn't ringing from my home address, and would ring her another day. So my question/problem is, when I return to Spain the week after next for a holiday, I will be taking the card with me, and I will ring nasn from Spain, but acting as if I am at my UK home address, but what questions will she ask me when I place the card in the box? Is it a problem that it isn't a Pace Sky box, or is it simply a question of her asking me the serial numbers from my box so that she can activate the card so it can only be used in that box? I am really confused and don't want to get myself into trouble when I ring, so any SIMPLE LAY MAN'S ADVICE FOR A BLONDE BIMBO would be greatly appreciated. [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
Real help needed re. activation of card
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