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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky+ HD
Retaining stored "Other Channels" on Sky+
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<blockquote data-quote="doverrog" data-source="post: 105981" data-attributes="member: 185732"><p>I e-mailed SKY and I"m pleased to say that about 8 hours later someone from Technical Support who knew what he was takling about, rang me.</p><p>As was suggested in "What Sat." Sky confirm that they use the memory used for storing "Other Channels" as somewhere to carry out software amendments. This means that when the software reloads it clears that memory sector.</p><p>It's been happening more often recently due to work being done and will happen within the next couple of months up to rhe new software release.</p><p>So we're stuck with always having to re-enter!</p><p>I asked him about the forthcoming HD boxes and if the same would be true of them. The answer was "not sure but in order to keep costs down for the standard customer, the more advanced features may not be included"</p><p>The only good news was that for once I got someone at SKY who talked sense instead of stock answers from a computer screen.</p></blockquote><p></p>
[QUOTE="doverrog, post: 105981, member: 185732"] I e-mailed SKY and I"m pleased to say that about 8 hours later someone from Technical Support who knew what he was takling about, rang me. As was suggested in "What Sat." Sky confirm that they use the memory used for storing "Other Channels" as somewhere to carry out software amendments. This means that when the software reloads it clears that memory sector. It's been happening more often recently due to work being done and will happen within the next couple of months up to rhe new software release. So we're stuck with always having to re-enter! I asked him about the forthcoming HD boxes and if the same would be true of them. The answer was "not sure but in order to keep costs down for the standard customer, the more advanced features may not be included" The only good news was that for once I got someone at SKY who talked sense instead of stock answers from a computer screen. [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky+ HD
Retaining stored "Other Channels" on Sky+
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