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Satellite Installation - Cyprus, Paphos
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<blockquote data-quote="melissa1977" data-source="post: 409867" data-attributes="member: 260237"><p>Most companies are offering the same products & equipment and are giving me identical sales spiels. Only the service levels differ. At this early stage I have not been impressed by their customer service skills and would definitely not give them my hard earned money. Some have actually been very rude! </p><p></p><p>I agree about price. The cheapest company is based in Nicosia but I would prefer someone from Paphos as if there's a problem, they can be here faster. I didn't even choose 2nd cheapest company as I was not confident that he would follow through as he contradicted himself on the telephone many times which is why I subsequently asked for everything in writing. </p><p></p><p>I'm reminded by your post of the English 'guy' from Limassol who arranged to call me at the end of last week to come to Paphos - I'm still waiting for him to turn up (I got his number off this site)! 'I wouldn't get out of bed for xxxx' is not exactly a positive attitude to have. Companies need to service budget restricted clients as well as those willing to pay more. That's how you get a good reputation which spreads through word of mouth. The opposite is true too. The best course of action is to match your product to your clients specific requirements whether it's state of the art equipment or budget constraints that are the deciding factor for them.</p><p></p><p>Companies that pay for advertising show that they're successful and can afford marketing budgets. I would rather go with a bigger company with experience than a one man show that could dissapear after the installation.</p><p></p><p>I'm glad I did my research & checked around for prices to make sure that I was not taken advantage of. There are some greedy people around. I did the same when I was looking for a burgler alarm to be installed and I'm very happy with the outcome. I definitely recommend shopping around for any product or service.</p><p></p><p>Thanks for all your comments. I've decided to go with the most professional representative I met who gave me the most confidence that he would do a good job & be around to service us in two years+ time. Quality of service and reasonable price at the quotation stage was, as always, the deciding factor for me. He was originally the most expensive but when I asked if he could give us a better price he agreed so we ended up getting everything we wanted. To be fair we will send a lot of new business his way! ;D</p></blockquote><p></p>
[QUOTE="melissa1977, post: 409867, member: 260237"] Most companies are offering the same products & equipment and are giving me identical sales spiels. Only the service levels differ. At this early stage I have not been impressed by their customer service skills and would definitely not give them my hard earned money. Some have actually been very rude! I agree about price. The cheapest company is based in Nicosia but I would prefer someone from Paphos as if there's a problem, they can be here faster. I didn't even choose 2nd cheapest company as I was not confident that he would follow through as he contradicted himself on the telephone many times which is why I subsequently asked for everything in writing. I'm reminded by your post of the English 'guy' from Limassol who arranged to call me at the end of last week to come to Paphos - I'm still waiting for him to turn up (I got his number off this site)! 'I wouldn't get out of bed for xxxx' is not exactly a positive attitude to have. Companies need to service budget restricted clients as well as those willing to pay more. That's how you get a good reputation which spreads through word of mouth. The opposite is true too. The best course of action is to match your product to your clients specific requirements whether it's state of the art equipment or budget constraints that are the deciding factor for them. Companies that pay for advertising show that they're successful and can afford marketing budgets. I would rather go with a bigger company with experience than a one man show that could dissapear after the installation. I'm glad I did my research & checked around for prices to make sure that I was not taken advantage of. There are some greedy people around. I did the same when I was looking for a burgler alarm to be installed and I'm very happy with the outcome. I definitely recommend shopping around for any product or service. Thanks for all your comments. I've decided to go with the most professional representative I met who gave me the most confidence that he would do a good job & be around to service us in two years+ time. Quality of service and reasonable price at the quotation stage was, as always, the deciding factor for me. He was originally the most expensive but when I asked if he could give us a better price he agreed so we ended up getting everything we wanted. To be fair we will send a lot of new business his way! ;D [/QUOTE]
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Satellite Installation - Cyprus, Paphos
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