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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
SKY Box Office Credit
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<blockquote data-quote="tothbros" data-source="post: 835931" data-attributes="member: 388269"><p>whats more: this whole credit system doesnt work properly...i had been using the box office/sky store service for 3 months now with no problems: rented films, they showed up on mysky billing, then the extra amount was added to my next bill. then 2 weeks ago i reached Ł35 within a month for the first time, so the message "you have insufficient credit left..." showed up. fine, i thought, so i'll just wait till the end of the month, when sky adds this to my march bill and presumably resets the limit. wrong. for some reason they did not add it to the march bill, the usual sub price was charged on the 4th of march, without the ppv (although all the titles and rental fees are all there on mysky online, in the section where it says: "these wil be added to your next bill"). i contacted sky, they tried everything from doing several manual callbacks (that went through successfully) to hidden menu "new install"s, they even sent me a credit-resetting signal - but it still doesnt work. now they said they will investigate and get back to me...</p></blockquote><p></p>
[QUOTE="tothbros, post: 835931, member: 388269"] whats more: this whole credit system doesnt work properly...i had been using the box office/sky store service for 3 months now with no problems: rented films, they showed up on mysky billing, then the extra amount was added to my next bill. then 2 weeks ago i reached Ł35 within a month for the first time, so the message "you have insufficient credit left..." showed up. fine, i thought, so i'll just wait till the end of the month, when sky adds this to my march bill and presumably resets the limit. wrong. for some reason they did not add it to the march bill, the usual sub price was charged on the 4th of march, without the ppv (although all the titles and rental fees are all there on mysky online, in the section where it says: "these wil be added to your next bill"). i contacted sky, they tried everything from doing several manual callbacks (that went through successfully) to hidden menu "new install"s, they even sent me a credit-resetting signal - but it still doesnt work. now they said they will investigate and get back to me... [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
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SKY Box Office Credit
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