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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
SKY On-Demand Service - Problem
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<blockquote data-quote="A nonymous" data-source="post: 820504" data-attributes="member: 240839"><p>Sounds like you need to ring Sky again. That says to me that your box isn't linked to the subscription service.</p><p></p><p>Is the box you are using the same one the card is paired to? It may be worth jotting down the serial number of the box, the card number and the the software version the box is using when you ring Sky. That way they will be able to ensure the box and card are paired upto the service.</p><p></p><p>Also ask them if their is a channel you have to leave it on to receive the update. It may be an over the air update or it may be one received through the internet. Either way theres no harm in asking.</p><p></p><p>Nano</p></blockquote><p></p>
[QUOTE="A nonymous, post: 820504, member: 240839"] Sounds like you need to ring Sky again. That says to me that your box isn't linked to the subscription service. Is the box you are using the same one the card is paired to? It may be worth jotting down the serial number of the box, the card number and the the software version the box is using when you ring Sky. That way they will be able to ensure the box and card are paired upto the service. Also ask them if their is a channel you have to leave it on to receive the update. It may be an over the air update or it may be one received through the internet. Either way theres no harm in asking. Nano [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
SKY On-Demand Service - Problem
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