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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky & Freesat fringe reception
sky sports news frequency - effects on Freesat?
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<blockquote data-quote="Channel Hopper" data-source="post: 1011603" data-attributes="member: 175144"><p>That is not quite true, as I was the one that raised this. I have three clients that require assistance in </p><p>1) Swopping Sky boxes out,</p><p>2) Identifying which box from a double satellite system is the one that Sky have sent a replacement box for (in plain packaging). Upstairs , downstairs.</p><p></p><p>So, there is a callout or one hours work, and in the case late last week, a return to site when Sky would not answer the succinct question to 2) over the phone unless their subscriber would give permission and a password (which she had forgotten). I should have put on a high voice when I was on site first time round.</p><p></p><p>They are long term clients as well (16 years +) and their bill for the service is currently a shade over a thousand pounds a year after taking out the 'money saving' triple bundle from them. </p><p>(The bedridden husband has hinted at putting eight/ten bricks in the self-addressed return parcel for the old box, I could not possibly comment)</p></blockquote><p></p>
[QUOTE="Channel Hopper, post: 1011603, member: 175144"] That is not quite true, as I was the one that raised this. I have three clients that require assistance in 1) Swopping Sky boxes out, 2) Identifying which box from a double satellite system is the one that Sky have sent a replacement box for (in plain packaging). Upstairs , downstairs. So, there is a callout or one hours work, and in the case late last week, a return to site when Sky would not answer the succinct question to 2) over the phone unless their subscriber would give permission and a password (which she had forgotten). I should have put on a high voice when I was on site first time round. They are long term clients as well (16 years +) and their bill for the service is currently a shade over a thousand pounds a year after taking out the 'money saving' triple bundle from them. (The bedridden husband has hinted at putting eight/ten bricks in the self-addressed return parcel for the old box, I could not possibly comment) [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky & Freesat fringe reception
sky sports news frequency - effects on Freesat?
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