Slow moving actuator = e2 error

Captain Jack

Burnt out human
Joined
Oct 21, 2006
Messages
11,806
Reaction score
7,990
Points
113
My Satellite Setup
See signature
My Location
North Somerset
On my 1.8m's declination jack, the count is really slow. So slow, in fact, that the Vbox often throws E2 error - despite it counting (maybe a few a second?). I am surprised that it's doing this - given that there IS movement...

Any way to fix this other than fitting another magnet wheel with more magnetic points or somehow increasing voltage to the jack?
 

nelson_b

Contributor
Joined
Jul 27, 2008
Messages
1,963
Reaction score
2,026
Points
113
Age
73
My Satellite Setup
Strong 4375 driving a 2.4 m Channel Master dual focus offset + Invcom Quad C120 K/U l.n.b. + BSC 421 and Zinwell C band l.n.b.,s - DR HD F15 - TM5302 - Octagon SX88+Optima - GT Media V7 - HD receivers. + other dishes currently in use - Antique 3.0 m Prodelin P.F. - Channel Master 1.8 m offset - Channel Master. 1.2 m.
My Location
North West Yorkshire - near Lancashire & Cumbria borders.
On my 1.8m's declination jack, the count is really slow. So slow, in fact, that the Vbox often throws E2 error - despite it counting (maybe a few a second?). I am surprised that it's doing this - given that there IS movement...

Any way to fix this other than fitting another magnet wheel with more magnetic points or somehow increasing voltage to the jack?

Hi - C.J.
Maybe the main screw / thread needs some lubrication .... if the thread has got a little rusty - it can get very tight in the Nylon nut that it passes through .. that can cause E2 error.
i,v had it happen with jacks that don,t move very far- very often.
 

Channel Hopper

Suffering fools, so you don't have to.
Staff member
Joined
Jan 1, 2000
Messages
35,601
Reaction score
8,578
Points
113
Age
59
Website
www.sat-elite.uk
My Satellite Setup
A little less analogue, and a lot more crap.
My Location
UK
In sequence

Reverse the connections of the pulse contacts to the positioner , sometimes the reed switch itself has built up a layer of corrosion inside as a result of continuous DC voltage.

Coat the outer part of the worm drive with lashings of vaseline (if you are a cheapskate, cooking oil/engine oil - and if really hard up, used pan fat/used engine oil) when fully extended and move back and forwards. Some will make its way into the worm drive.

Give the back of the motor a good technical thump, just to clean the spider debris that will be sitting on the cover of the reed switch.

Then (if you can), take the back of the motor off and push the reed switch closer to the wheel to get a better signal at the point of pole reversal.

Lastly, reverse the magnetic wheel, thanks to earth rotation, and movement of the pole(s), the ferrite have 'lost' some magnetism that was there in the first place, though this is a short gap solution.
 
Last edited:

ManFromWales

Member
Joined
Dec 9, 2019
Messages
41
Reaction score
14
Points
8
Age
74
My Satellite Setup
1.2CM, IBU LNB, Heavy Duty Actuator, V-box, various STBs
My Location
Western Isles, Scotland
Hi & Seasonal greetings to all, first post for me from long time lurker (please be gentle)

I've had this problem (E2) on a QARL 24" actuator that had me confused for quite some time. After 2 stripdowns & reed sw change & wiring & mount check I eventually found the fault to be.... Loose motor (field) magnets refixed with Araldite (one at a time) & now all ok.
The current draw when faulty was = 2A & when repaired = 0.9A also the count for me is now in the Tens per second, but I guess that would be
dependant on dish load.

Not saying that this is your problem but......

Regards
 

Captain Jack

Burnt out human
Joined
Oct 21, 2006
Messages
11,806
Reaction score
7,990
Points
113
My Satellite Setup
See signature
My Location
North Somerset
Thanks chaps. Looks like I need to service the thing. It certainly gets very little use and any travel that does occur is only a couple of inches at most.
 

Burnham Beech

Specialist Contributor
Joined
Jan 1, 2000
Messages
1,047
Reaction score
53
Points
48
I had the E2 error on my dish over a year or so. Did everything - dismantled tested etc etc.

Then I did what I should have done first - checked the wiring. And found a loose connection in the pulse wires (it's a very long distance in my case and I had joined the wires). Amazingly it worked most of the time but as the weather got wetter and colder - then would get the intermittent fault.
No decent installation should ever have this problem, but you never know.
 
Top