Advice Needed Supporting Mast

[jeallen01]

You would not find Alsat contact details in the manual because that's a generic manual from the manufacturer but Alsat's name on the cover, However, they are in London - see here
Alsat UK, 84 Willesden Lane, London - Satellite Television - Equipment & Services near Willesden Green Tube Station.

Should you not contact the company (if not Alsat) who sold the motor to you because they are the ones with which you have a legal contract under The Consumer Rights Act 2015 - see especially Section 19, which is probably relevant if you bought the motor relatively recently

As for a replacement from another supplier, according to another thread on this forum Jaeger manufacturing have apparently just gone out of business.......

 

[Channel Hopper]

Jaeger went a while ago.

The badged actuators mentioned are surprisingly similar to Moteck SG 2XXX series of DiSEqC actuators.

 

[Captain Jack]

It's not over shooting. That's where the motor calculates the position it should be in in order to point to correct satellite...depending on your location and satellite pointed at.

You will find that it's probably landing perfectly on the satellite...despite what the display says.

 

[Channel Hopper]

You would not find Alsat contact details in the manual because that's a generic manual from the manufacturer but Alsat's name on the cover, However, they are in London - see here
Alsat UK, 84 Willesden Lane, London - Satellite Television - Equipment & Services near Willesden Green Tube Station......

Permanently closed, apparently.

Google Maps

 

[A Lancashire Lad]

Good.
My point was that you don't have to put the motor at the top of the mast, only at a height where the dish just clears the signal cone of the 60cm.
The further down the mast you put the motor, the more rigid the mast will be.
Try it, and see.
You may not need the support bracket...

I've dropped the pole down, the meter reading was basically first go after rotating the motor on the pole. Didn't try improve as I found the motor was not working correctly binned the black motor ordered a Moteck SG-2500
My Advice to everybody test your motor before you go to the trouble of mounting it to the dish. And only buy from a brand that has a website with tech support. No Dark motor contact details in the manual or on the box , no website.

 

[A Lancashire Lad]

Jaeger went a while ago.

The badged actuators mentioned are surprisingly similar to Moteck SG 2XXX series of DiSEqC actuators.

Moteck Jaeger Technomate all look the same on the outside Genuine Moteck are made in Taiwan There is a Jaeger in Taiwan but they only list 36v jacks and V-box on the website
Techomate are an English company dont know if they are badged Moteck or copies

You would not find Alsat contact details in the manual because that's a generic manual from the manufacturer but Alsat's name on the cover, However, they are in London - see here
Alsat UK, 84 Willesden Lane, London - Satellite Television - Equipment & Services near Willesden Green Tube Station.

Should you not contact the company (if not Alsat) who sold the motor to you because they are the ones with which you have a legal contract under The Consumer Rights Act 2015 - see especially Section 19, which is probably relevant if you bought the motor relatively recently

As for a replacement from another supplier, according to another thread on this forum Jaeger manufacturing have apparently just gone out of business.......

You would expect the manufactures details to be in the manual, the manual is specific for the supreme motor. are you sure Alsat UK are the makers/distributor or just a company using the same name they have no website which is strange for a distributor in this day and age.
Dark Motor is going back to the seller bought from ebay all boxed up ready to go.

 

[A Lancashire Lad]

It's not over shooting. That's where the motor calculates the position it should be in in order to point to correct satellite...depending on your location and satellite pointed at.

You will find that it's probably landing perfectly on the satellite...despite what the display says.

Thats what I thought but the dish alignment was set using the receiver to drive the motor and not the buttons or display. I entered my lon/lat as obtained from dishfinder & google earth.
once I set the dish up on 1w then went to 28.2e. Used goto 0 then went back to 1w no signal same on 28.2e had to use the manual buttons to bring the dish back on to the satellites

 

[Mickha]

How did you set your motor/dish up? Did you follow the guides?
Are you using Usals, to drive your motor, as the motor only takes it's position from what you enter, in your receiver, and works out where it need to travel, to get the other satellites.
If you didn't finish aligning the dish fully, this could explain your problems, regarding the motor not finding other satellites.
Usals is the easiest method of setting up a dish, as you enter your Latitude, and Longitude, into your receiver, negative Longitude readings = West, positive = East, then when your dish/motor, and LNB, are set to 0 you use your receiver to send the motor to a suitable satellite, for alignment, preferably one near to your longitude reading, often 1W.
You then physically move the dish, to get 1W, then maximise the signal, by gently moving the dish eAst/West, and Up/Down.
Once done you send the dish to a far East satellite, like 42E, then to a far West satellite, like 30W, to check the dignal quality readings. You then move iot back to 1W to make any miunor adjustments, to get it to track the satellite arc correctly.


You can also use Diseqc 1.2, to set up yopur dish, but this requires moving your dish, using the receiver, to each satellite, one at a time, getting the strongest signal, then storing it on a different number, e.g. 1W = 1, 5E = 2, 7E = 3, etc, until they're all done.
Once set up the dish will automatically move to the satellite, when a channel is selected.

 

[Channel Hopper]

Moteck Jaeger Technomate all look the same on the outside Genuine Moteck are made in Taiwan There is a Jaeger in Taiwan but they only list 36v jacks and V-box on the website
Techomate are an English company dont know if they are badged Moteck or copies

You would expect the manufactures details to be in the manual, the manual is specific for the supreme motor. are you sure Alsat UK are the makers/distributor or just a company using the same name they have no website which is strange for a distributor in this day and age.
Dark Motor is going back to the seller bought from ebay all boxed up ready to go.

There are very few factories making the DiSEqC motors you see online or in the shops, probably five at most. I mentioned Moteck since they have at least four models of the HtoH type I know of, plus they are established in linear actuator and controller manufacture.

Technomate is a brand name for the European region and provides a range of equipment sourced from the far East to compliment their established range of satellite receivers.

Alsat -now defunct was a small company providing outdoor equipment sourced from a European wholesaler, importing iffy cards from overseas for access to various channels but additionally supplied IPTV kit which did similar (but without the dish) from the fronted business in Willesden. It closed in 2014 from memory and the proprietor was arrested, charged and jailed , ending up with a custodial sentence for a few months. Proceeds of crime have also been sucked back out of the relevant bank accounts.

 

[A Lancashire Lad]

How did you set your motor/dish up? Did you follow the guides?
Are you using Usals, to drive your motor, as the motor only takes it's position from what you enter, in your receiver, and works out where it need to travel, to get the other satellites.
If you didn't finish aligning the dish fully, this could explain your problems, regarding the motor not finding other satellites.
Usals is the easiest method of setting up a dish, as you enter your Latitude, and Longitude, into your receiver, negative Longitude readings = West, positive = East, then when your dish/motor, and LNB, are set to 0 you use your receiver to send the motor to a suitable satellite, for alignment, preferably one near to your longitude reading, often 1W.
You then physically move the dish, to get 1W, then maximise the signal, by gently moving the dish eAst/West, and Up/Down.
Once done you send the dish to a far East satellite, like 42E, then to a far West satellite, like 30W, to check the dignal quality readings. You then move iot back to 1W to make any miunor adjustments, to get it to track the satellite arc correctly.
View attachment 98828

You can also use Diseqc 1.2, to set up yopur dish, but this requires moving your dish, using the receiver, to each satellite, one at a time, getting the strongest signal, then storing it on a different number, e.g. 1W = 1, 5E = 2, 7E = 3, etc, until they're all done.
Once set up the dish will automatically move to the satellite, when a channel is selected.

Receiver is set for Usals. I used the reciever to drive motor to 1w then rotated the motor on the pole and found Thor as can be seen from the picture above I then sent the motor to 28.2e and it found it ok. I then used goto 0 and then to Thor and it could not see it so went to Astra could not see it. So used the manual buttons on the motor to move the dish to the satellite took several presses of the button to get it to line up. dont think the motor is counting the pulses correctly it's boxed up going back to supplier. If the importers gone bust it could have been a faulty return that made it's way on to the market after the companies assets were sold off .
The receiver should have driven the motor back to the same position that I had located the two sats in the first place as the receiver drove the motor to those locations when I first setup.
Apparently there are counterfeit Moteck & Jagear motors doing the rounds as well

 

[blademedia]

ive always used the stab motor on small dishes never had a fault with them you pay more but worth it
STAB | Home

 

[Channel Hopper]

Receiver is set for Usals. I used the reciever to drive motor to 1w then rotated the motor on the pole and found Thor as can be seen from the picture above I then sent the motor to 28.2e and it found it ok. I then used goto 0 and then to Thor and it could not see it so went to Astra could not see it. So used the manual buttons on the motor to move the dish to the satellite took several presses of the button to get it to line up. dont think the motor is counting the pulses correctly it's boxed up going back to supplier. If the importers gone bust it could have been a faulty return that made it's way on to the market after the companies assets were sold off .
The receiver should have driven the motor back to the same position that I had located the two sats in the first place as the receiver drove the motor to those locations when I first setup.
Apparently there are counterfeit Moteck & Jagear motors doing the rounds as well

Somewhere on this forum is a thread detailing motor and receivers that do not communicate well. Sometimes in the menu you can find and enable a 'DiSEqC repeat function'.

Have you got another receiver you can try before you dismantle what is outside ?

There was also information where the LNB draw was affecting position counts.

 

[jeallen01]

CH/LL

The V+ Duo should (hopefully!) have the repeat function as the Solo2 does, but I can't remember how to do it at the moment.

 

[mariust5]

What i don't understand is why you GoT0 0 after setting motor up on Usals , you only do that if somewhat the calculations get muddled up .

You set on 1w , than check 28e and all the others and save , come out of the menu and that's it , no need to GoTo 0 .

 

[davemurgtroyd]

You would not find Alsat contact details in the manual because that's a generic manual from the manufacturer but Alsat's name on the cover, However, they are in London - see here
Alsat UK, 84 Willesden Lane, London - Satellite Television - Equipment & Services near Willesden Green Tube Station.

There is an Alsat forum who may be able to provide contact details.

The Alsat shop was raided by police and Trading Standards back in March 2011 - i believe for running card servers. All stock and files were taken and I don't think the shop opened again. They were known in some circles as "the Albanian bandits".

 

[A Lancashire Lad]

Somewhere on this forum is a thread detailing motor and receivers that do not communicate well. Sometimes in the menu you can find and enable a 'DiSEqC repeat function'.

Have you got another receiver you can try before you dismantle what is outside ?

There was also information where the LNB draw was affecting position counts.

What i don't understand is why you GoT0 0 after setting motor up on Usals , you only do that if somewhat the calculations get muddled up .

You set on 1w , than check 28e and all the others and save , come out of the menu and that's it , no need to GoTo 0 .

two reason actually one is goto 0 gives me a know ref point so the dish should have moved to thor and astra as i sent them up. Secondly while testing the motor on the bench I found that sometimes it would not goto xxx unless it was told to goto0 first. wish I had my old Echostar, polar mount and jack things were a lot easier then.
The LNB is a Black Ultra single feed

 

[blademedia]

two reason actually one is goto 0 gives me a know ref point so the dish should have moved to thor

don't forget thor is o.8 after sending to 0 you need to nudge W are you will be 0.8 out on all satellites

h I had my old Echostar, polar mount and jack things were a lot easier then

satellite dish 1.2metre plus positioner

 

[A Lancashire Lad]

ive always used the stab motor on small dishes never had a fault with them you pay more but worth it
STAB | Home

What receiver are you using?

don't forget thor is o.8 after sending to 0 you need to nudge W are you will be 0.8 out on all satellites

satellite dish 1.2metre plus positioner

Just ordered a Stab 120
Echostar SR-4500 one of these was my baby + 1.2mt prime focus dish Jaguer jack cant remember the lnb
ECHOSTAR SR-4500 Integrated Satellite Receiver-Antenna Positioner

 

[A Lancashire Lad]

Hi All,
Apologies if I have not replied to you all, Project is now on hold till new Motor arrives,

 

[blademedia]

What receiver are you using?

ive not used a stab for a few years now all my dishes are two dig for this type of motor, in the past ive installed a few for friends as well as my own installs used various receivers over the years without any issues