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Tech Head - The Technology Section
Computer Discussion
Working out which Windows operating system
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<blockquote data-quote="Channel Hopper" data-source="post: 1065984" data-attributes="member: 175144"><p>It might be coincidence, but the wife's laptop has given some bother over the past few days where the operating system has hung about ten minutes after starting (Win 8.1), and the Avast antivirus (the only one that will work with the USB sticks and animation software she uses for work) always claims 'this is really embarrassing - failed to load UI'.</p><p></p><p>The mouse cursor can be moved over the screen but that is all that will happen, the only way to turn off is with a forced five second press of the on button.</p><p></p><p>I originally thought it might be the AV, but now you mention it, it could well be the operating system receiving detail of an uppgrade.</p><p></p><p>If it helps the original windows Defender, or is it security essentials package is automatically overridden when another AV is present, I was going to rip out Avast and the IoBit malware programmes tonight to see if these were behind the troubles.</p></blockquote><p></p>
[QUOTE="Channel Hopper, post: 1065984, member: 175144"] It might be coincidence, but the wife's laptop has given some bother over the past few days where the operating system has hung about ten minutes after starting (Win 8.1), and the Avast antivirus (the only one that will work with the USB sticks and animation software she uses for work) always claims 'this is really embarrassing - failed to load UI'. The mouse cursor can be moved over the screen but that is all that will happen, the only way to turn off is with a forced five second press of the on button. I originally thought it might be the AV, but now you mention it, it could well be the operating system receiving detail of an uppgrade. If it helps the original windows Defender, or is it security essentials package is automatically overridden when another AV is present, I was going to rip out Avast and the IoBit malware programmes tonight to see if these were behind the troubles. [/QUOTE]
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Tech Head - The Technology Section
Computer Discussion
Working out which Windows operating system
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