well to repeat your words Gordon,
i had mine collected by Harvard 2 days ago and today as they promised i have a new box in my hands, complete with HDMI cable instead of SCART
happy days, i hope this issue doesnt happen again!
:)
JIM
yes the old analogy, suck n see seems to be the way forward i think!!!!!!
i wonder if they have learnt their lesson at all, test their updates before full over air release! Instead of forking out for carriage and engineering for FOC repairs!!!
doubt it!
hey ho such is life!!!
MUPPETS!
:-rofl2
well, finally!
my box has been collected yesterday with the reassurance that i will have it back in my hands on Friday this week.
Harvard, have recognised that the issue is not repairable over the air and collecting the boxes in a que!
its a three day turn around from collection.
The ONLY...
i have found their website, not looking properly! DOH!
sent one stinking email to them saying pretty much as per your suggestion fella!
if i dont get a reply by 3pm i will be onto trading standards!
being self employed and taking time off site work to sort this shire out is kinda making the...
well on another note! the promise made by Harvard international of picking up the faulty unit on monday has not happened! they said i would have my repaired unit in my hand today but the ruddy thing is still sat here waiting to be collected, now im fuming as this is a fault under warranty. Does...
its always good to know that manufacturers test their firmware updates before release to see if they work or not!!!!!!!
think i may turn off the auto update feature that way i shall check to see if there are issues next time an update comes out!!!!!!
royally cheesed off with it!
harvard international have just called me following my call to Goodmans,
they have said that the only way the box can be sorted is to return it back to them!!!
they are collecting on Monday and should have it back to me on Wednesday!
the only way they are finding the boxes can be sorted is...
many thanks for the update Tivu!
i have just left the box switched on in auto update mode in the hope the problem gets sorted in a fresh update!
i gave in on the goodmans helpline as they couldnt offer any suitable advice!
thanks
James:)
now there is a thought! LMAO
i shall have to wait till he finishes work to ask about the receipt thing and see where it goes from there!
i only chose this unit as it gave HD o/p! and it was one of the cheaper ones! Lesson learnt!
i called Goodmans and they said rest the box by removing the power! i told them i have already done that! I got cut off from the call then and since struggle to get intouch, it appears this fault could be a nationwide issue!
lets hope the fix gets transmitted PDQ! no tv otherwise as no antenna...
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