Recent content by smanef

That's ok theslydog. No problem. rolfw: Yes, it looks like I just have to wait & see if that resolves the situation.

Hello theslydog, I reread Polomint and I could not find a 'kind offer', although he did suggest applying pressure on the agent. This is what I have been doing until now. Actually, I do have something to lose - I will almost certainly lose the BSkyB service which means at minimum I lose the...

Hello PoloMint. It's a great idea to threaten to call Sky, but my contract explicitly warns about direct contacts to Sky and how that will probably result in card deactivation. I think they saw that one coming. My DigiBox is a Panasonic TU-DSB40 from late last year, so I assume it has the...

That's a relief. My box was not subsidized so "blacklisting" seems improbable. I guess I have to continue waiting and hoping that the card will surface sooner rather than later. In the meantime, you have allayed a number of my concerns, especially with the telephone activation issue, and I'm...

Whoa! I hadn't heard of that until now! Do you know under what circumstances that might occur. For example, could it be likely if I cancelled my subscription at the end of the 12 month contract with the current service provider so that I could sign up with a new agent? What about if I...

I doubt they would part with the UK addess because being the middle man is their 'value added' in this business arrangement. But it would not help me anyway as I do not have any UK contact I could ask for a favour. I am not orginally from the UK, although I did live in London for a couple of...

Hi rolfw, Well if the message on the screen is any indication then my card must have been sent out in the early part of February. It's sounding worse all the time... How did I pay for the subscription? The Sky part is deducted monthly from my credit card. The agent fee for providing the UK...

Thanks rolfw, Yes I figured that about the UK accommodation addresses. The agent I used was found off the internet and is based in Munich. I have to assume they have a large number of clients, given that the Munich area is relatively international. I doubt that we would be their first...

Hello, I live in Germany and bought one of the Sky cards via a local agent who has an 'address' in the UK. The card was first activated last November. Since February, like everybody else, I have been receiving the 'Insert your new card' message. Unfortunately my new card is nowhere to be...