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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky+ HD
Blank screen, EPG Banner and sound leads to recording problems
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<blockquote data-quote="ian_jacko" data-source="post: 42119" data-attributes="member: 179335"><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">My original problems started about a month ago when intermittently all I would get was a black screen with the blue EPG banner across the bottom with sound for the channel, neither the remote or front panel buttons would work, removing the power was the only way to recover. Other problems such as blocky images during playback, playback of old recordings within a new recording and system resets (akin to the power being removed). The final straw was when my sky+ channel would display that I had no recordings, re-cycling the power would do the trick however I lost pause and recording functions.</span></span></p><p></p><p> </p><p></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">I have now performed a full system reset and re-format (see below), all looks OK, the next few days will be the test.</span></span></p><p></p><p> </p><p></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Full System Reset and HD Format :-</span></span></p><p></p><p> </p><p></p><p><span style="color: black"><span style="font-size: 12px"><span style="font-family: 'Times New Roman'">1. Switch off at the mains</span></span></span></p><p><span style="color: black"><span style="font-size: 12px"><span style="font-family: 'Times New Roman'"></span></span></span></p><p><span style="color: black"><span style="font-size: 12px"><span style="font-family: 'Times New Roman'">2. Holding the Left and Right navigation buttons (on the front panel NOT the remote), switch the power on and hold for about 30 seconds until Green play light comes on</span></span></span></p><p><span style="color: black"><span style="font-size: 12px"><span style="font-family: 'Times New Roman'"></span></span></span></p><p><span style="color: black"><span style="font-size: 12px"><span style="font-family: 'Times New Roman'">3. Press 'Select'</span></span></span></p><p><span style="color: black"><span style="font-size: 12px"><span style="font-family: 'Times New Roman'"></span></span></span></p><p><span style="color: black"><span style="font-size: 12px"><span style="font-family: 'Times New Roman'">4. The 'play-light' will then rotate clockwise while the resetting procedure takes place. This may take up to 3 minutes.</span></span></span></p><p><span style="color: black"><span style="font-size: 12px"><span style="font-family: 'Times New Roman'"></span></span></span></p><p><span style="color: black"><span style="font-size: 12px"><span style="font-family: 'Times New Roman'">5. It then reverts to 'Standby'</span></span></span></p><p><span style="color: black"><span style="font-size: 12px"><span style="font-family: 'Times New Roman'"></span></span></span></p><p><span style="color: black"><span style="font-size: 12px"><span style="font-family: 'Times New Roman'">6. Leave the machine for 2 minutes while hard drive reformats.</span></span></span></p></blockquote><p></p>
[QUOTE="ian_jacko, post: 42119, member: 179335"] [font=Times New Roman][size=3]My original problems started about a month ago when intermittently all I would get was a black screen with the blue EPG banner across the bottom with sound for the channel, neither the remote or front panel buttons would work, removing the power was the only way to recover. Other problems such as blocky images during playback, playback of old recordings within a new recording and system resets (akin to the power being removed). The final straw was when my sky+ channel would display that I had no recordings, re-cycling the power would do the trick however I lost pause and recording functions.[/size][/font] [size=3][font=Times New Roman] [/font][/size] [font=Times New Roman][size=3]I have now performed a full system reset and re-format (see below), all looks OK, the next few days will be the test.[/size][/font] [size=3][font=Times New Roman] [/font][/size] [font=Times New Roman][size=3]Full System Reset and HD Format :-[/size][/font] [size=3][font=Times New Roman] [/font][/size] [color=black][size=3][font=Times New Roman]1. Switch off at the mains 2. Holding the Left and Right navigation buttons (on the front panel NOT the remote), switch the power on and hold for about 30 seconds until Green play light comes on 3. Press 'Select' 4. The 'play-light' will then rotate clockwise while the resetting procedure takes place. This may take up to 3 minutes. 5. It then reverts to 'Standby' 6. Leave the machine for 2 minutes while hard drive reformats.[/font][/size][/color] [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky+ HD
Blank screen, EPG Banner and sound leads to recording problems
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