box behaving strangely

2

2shortplanks

New Member
My Satellite Setup
Freesat Recordable 4K HDR decoder.
Mac Catalina OS
My Location
France
Hi All

Replaced my old Zgemma box because of recording problems and, so far, pretty please with my Freesat 4K recordable.
One small (but irritating !) problem is that everytime it is turned on I get a message about setting up my dish.
It's the same dish I was using for the Zgemma, on Astra 28E, and has not been moved at all.
Can anyone tell me why it is doing this (seemingly taking longer each time)?
Some setting somewhere not right?
Any help appreciated.

Ken
 
You have "replaced your old Zgemma box" - ok, with what?
 
There's only one current item, I believe.
 
www.freesat.co.uk

Recordable 4K TV Box

The Freesat Recordable 4K TV Box has got your every need covered. Whether you want to record unmissable programmes or pause live TV so you can make yourself a cup of tea, this box does it all.
www.freesat.co.uk www.freesat.co.uk
 
Theres a recordable and a non recordable version.
There are others also like EE TV Pro 4k
 
sorry i was thinking Freeview, not freesat - so i guess its this

www.freesat.co.uk

Recordable 4K TV Box

The Freesat Recordable 4K TV Box has got your every need covered. Whether you want to record unmissable programmes or pause live TV so you can make yourself a cup of tea, this box does it all.
www.freesat.co.uk www.freesat.co.uk

correct>?
 
Lazarus said:
Aye ......
Click to expand...
lol jesus christ, im slow today - sorry.

well - surely - a factory reset - firmware update - re-attempt then process - must be a fairly straight forward run through...
 
2shortplanks said:
Hi All

Replaced my old Zgemma box because of recording problems and, so far, pretty please with my Freesat 4K recordable.
One small (but irritating !) problem is that everytime it is turned on I get a message about setting up my dish.
It's the same dish I was using for the Zgemma, on Astra 28E, and has not been moved at all.
Can anyone tell me why it is doing this (seemingly taking longer each time)?
Some setting somewhere not right?
Any help appreciated.

Ken
Click to expand...


First port of call would be a Factory Reset
 
Aha. I found this elsewhere

"



The "setting up your dish" problem is due to standby mode being set to passive. To fix this, press Home on your remote, then Settings, then System settings, then Standby mode, then Set Standby Mode. Change the mode to Active, then Save & Close. The TV channel should now appear as soon as you switch the box on. I believe Active mode uses slightly more power
 
Hi All
Thanks for all your efforts (and apologies for, apparently. starting a small war !).
A lot of helpful people on here!!!!
You were quite right Lazarus, Standby was set to passive so I have set up a Freesat account (required ) and changed it to Active.
Will double check next time it is turned on and post the result.
Again, my thanks to everyone.

Ken
 
Well done everyone
 
2shortplanks said:
Hi All
Thanks for all your efforts (and apologies for, apparently. starting a small war !).
A lot of helpful people on here!!!!
You were quite right Lazarus, Standby was set to passive so I have set up a Freesat account (required ) and changed it to Active.
Will double check next time it is turned on and post the result.
Again, my thanks to everyone.

Ken
Click to expand...


My first generation Humax Freesat HDR is well past pension age, so I may have to succumb to one of these new-fangled ones in the near future.
 
Lazarus said:
My first generation Humax Freesat HDR is well past pension age, so I may have to succumb to one of these new-fangled ones in the near future.
Click to expand...

The Humax was the biggest load of pants when it came to live pause..Always cut off at the end of the program, so if you paused it for 10 minutes you missed the end of what you were watching..
 
Have to ask why on earth they would have a standby setting which involves having to go through dish setup on every restart, doesn't make sense.
 
rolfw said:
Have to ask why on earth they would have a standby setting which involves having to go through dish setup on every restart, doesn't make sense.
Click to expand...
My thought exactly.
However setting to Active seems to cure it ,as this am the box started without the disc setup.
Ken
 
2shortplanks said:
My thought exactly.
However setting to Active seems to cure it ,as this am the box started without the disc setup.
Ken
Click to expand...
They had one of these boxes at a holiday cottage we went to last summer, can't say I was impressed with it. We would switch it on to 'no signal' only a power down would cure it. The LNB could have been faulty I suppose..
 
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