Debug with dragon

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My Satellite Setup
Fortec 5001 pointing at 13 and 19
#1
Can anybody explain why, when I enter the 3 digit groups of numbers associated with the keys, the screen flashes on each group entry and the equivalent hex code appears, but on entering the final 3 digit set, the whole system freezes and the only operational button on the handset is "OFF"

I am using the latest version of Dragon Cam and a FORTEC STAR 5100 pointed at 13 and 19.2
 
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