f3 skybox freezing

[mark 47]

hi newbie here

i have recently changed my sky hd for a f3 skybox
the reception on the sky hd was superb

however my f3 box freezes every ten minutes or so for a few seconds

is the signal intensity is 90%
the signal quality is 75%
im using sky broadband with an ethernet cable


any idea what the problem might be

thanks mark

 

[Lazarus]

Remove your Ethernet Cable and establish whether the issue remains on the FTA Channels.

 

[Hixxy1]

Does any messages pop up on the screen when it freezes?

 

[mark 47]

Does any messages pop up on the screen when it freezes?

i get the green scrambled logo for a few seconds

 

[mark 47]

Remove your Ethernet Cable and establish whether the issue remains on the FTA Channels.

thanks i will try it next time it freezes

 

[Lazarus]

I'll lay odds the issue is only with Encrypted Channels and that you acquired the box with a "Gift" or some such.

If I'm right, then your Server is overloaded and I'm afraid that we can't help you further as Forum Rules don't permit discussion on the matter.