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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky+ HD
Finally took the plunge and installed Sky+
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<blockquote data-quote="methos_de" data-source="post: 67953" data-attributes="member: 175191"><p>Hi, </p><p>I was just about to tell my story when I read your thread. I had exactly the same problem with my V1 pace SKY+ box. Believe me it'll get worse. Mine started doing the same every now and again and at the end it was doing it every 2 minutes.</p><p>I bought the box about a week after SKY+ came out so i presumed that SKY would not be willing to help me in anyway. Well I was wrong, I was amazed at the results after phoning SKY. I told them my problem and the woman on the phone said it wouldn`t be a problem, they could send out a technician for free and after he's looked at the box and confirmed that its faulty he would then replace my box with a brand new one free of charge!!!!!</p><p>The technician was round a couple of days later and after fiddling around for an hour or so he promptly swapped my box over. Funny thing was though, he wouldn't let me have a new remote, I had to keep my old one. Not a problem just found it a bit weird.</p><p>I don't know if it has anything to do with how long one has subscribed to SKY. Its possible but in my experience its down to who you get on the phone and what kind of mood they are in.</p><p>For once I can't fault the service from SKY. I'm amazed!!!!</p><p></p><p>Methos.</p></blockquote><p></p>
[QUOTE="methos_de, post: 67953, member: 175191"] Hi, I was just about to tell my story when I read your thread. I had exactly the same problem with my V1 pace SKY+ box. Believe me it'll get worse. Mine started doing the same every now and again and at the end it was doing it every 2 minutes. I bought the box about a week after SKY+ came out so i presumed that SKY would not be willing to help me in anyway. Well I was wrong, I was amazed at the results after phoning SKY. I told them my problem and the woman on the phone said it wouldn`t be a problem, they could send out a technician for free and after he's looked at the box and confirmed that its faulty he would then replace my box with a brand new one free of charge!!!!! The technician was round a couple of days later and after fiddling around for an hour or so he promptly swapped my box over. Funny thing was though, he wouldn't let me have a new remote, I had to keep my old one. Not a problem just found it a bit weird. I don't know if it has anything to do with how long one has subscribed to SKY. Its possible but in my experience its down to who you get on the phone and what kind of mood they are in. For once I can't fault the service from SKY. I'm amazed!!!! Methos. [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky+ HD
Finally took the plunge and installed Sky+
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