Frustrated IT manager creates website giving you shortcuts through menus on 'hellish' calls to autom

[Topper]

Nigel Clarke, 53, has painstakingly catalogued the intricate phone menus of hundreds of leading multi-national companies - some of which have up to 80 options.
Yahoo! News – Thu, May 16, 2013
He said: 'Everyone knows that calling your insurance or gas company is a pain but for most, it’s not an everyday problem.
'However, the cumulative effect of these calls is really quite devastating when you’re moving house or having an issue.
'I’ve been working in IT for over 30 years and nothing gets me riled up like having my time wasted through inefficient design.



full story click here

Good shout bud

 

[pgh13]

Good for him. Power to the People!!!! :-worship

 

[PaulR]

Nice cover story BUT...

If you go to his website you find that he's offering simple single numbers ro get through in one call. Sounds good but they are all 0844 numbers which means that you'll be paying a premium to use his service if they are linked to geographic, 030 or 0800 numbers.

So that's how he makes his money.

 

[2cvbloke]

Nice cover story BUT...

If you go to his website you find that he's offering simple single numbers ro get through in one call. Sounds good but they are all 0844 numbers which means that you'll be paying a premium to use his service if they are linked to geographic, 030 or 0800 numbers.

So that's how he makes his money.

Stick said 0844 numbers into the Saynoto0870 website, someone out there will have published alternatives to his published numbers...

 

[Channel Hopper]

Retired at 53 ?

His secretary has been round the block

http://bizzy.co.uk/uk/director/1905409228/janice-barbara-parsons

No doubt they use NEC phones and exchange at their new business - Automatic Route Selection (ARS) and dial 0 for attendant (yeah, right)