HDR problem gigablue

Messipsa

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When I run an HDR channel on ASTRA, the tv Detects the HDR signal but the image Becomes dark, what do you think ? I use teamblue 6.4, ue 4k thanx à lot
 

ozumo

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Which satellite and channel?
 

Messipsa

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On astra 19e, hdr channels like : UHD1 by ASTRA and SES UHD Demo
 

ozumo

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UHD1 encrypts in the evening. Have you updated the drivers?
 

Messipsa

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I Just updated teamblue image, how updated drivers ?
 

ozumo

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Sorry I don't know as I'm not familiar with the receiver. On another forum someone reported success after contacting Gigablue support:

Code:
https://www.opena.tv/gigablue-ue-4k/49859-hdr-hlg-wirking.html
 

Manikm909

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When I run an HDR channel on ASTRA, the tv Detects the HDR signal but the image Becomes dark, what do you think ? I use teamblue 6.4, ue 4k thanx à lot
r u sure its the image that goes dark, or just the GUI \ gfx which might make it look like the picture has gone darker... > i've seen that with my Edision \ ZGemma, and Octagon
 

Messipsa

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r u sure its the image that goes dark, or just the GUI \ gfx which might make it look like the picture has gone darker... > i've seen that with my Edision \ ZGemma, and Octagon
Yes im sure, because i played thoses channels with the philips tv and it works very well, do u know how install thé New drivers for gigablue ue 4k ?
 

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Yes im sure, because i played thoses channels with the philips tv and it works very well, do u know how install thé New drivers for gigablue ue 4k ?
drivers will be in the latest image of your choice, you could try more than one image, to see if same thing happens.
 

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When I run an HDR channel on ASTRA, the tv Detects the HDR signal but the image Becomes dark, what do you think ? I use teamblue 6.4, ue 4k thanx à lot
It's because blacks actually show as black and you are not used to it.
 

ozumo

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Is the TV displaying anything or is it just showing black? Does the TV have separate settings for HDR?
 

Messipsa

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It's because blacks actually show as black and you are not used to it.
No, i know hdr , because i played thoses channels with the philips tv and it works very well, and the image it's not really blach but it's pale
 

Messipsa

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Is the TV displaying anything or is it just showing black? Does the TV have separate settings for HDR?
Yes i've all picture, but it's a little pale, in the tv internal receiver, the HDR works but not with GB 4k, and unfortunatly, philips tv don't have settings to deactivate hdr
 

ozumo

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Yes i've all picture, but it's a little pale, in the tv internal receiver, the HDR works but not with GB 4k, and unfortunatly, philips tv don't have settings to deactivate hdr

Are the television's internal satellite tuner and the HDMI input using the same picture settings?
 

Manikm909

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do all\other UHD channels do it, QVC 4K and QVC2 4K - is it 4K or HDR that does it.
 

Messipsa

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do all\other UHD channels do it, QVC 4K and QVC2 4K - is it 4K or HDR that does it.
No only hdr channels, qvc 4k works very well, i think that gigablue has solved problem but i don't know what i have to do
 

Manikm909

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as mentioned before, r u on the latest image? have u tried another image yet? worth doing \ checking
 

Messipsa

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as mentioned before, r u on the latest image? have u tried another image yet? worth doing \ checking
Im with the latest teamblue 6.4 image, no i didn't tried another image
 

Manikm909

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Im with the latest teamblue 6.4 image, no i didn't tried another image
Worth trying a different image mate. Can u install into another slot for a quick test
 
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