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Hivion 9090 FTA

My Satellite Setup
My Location
I tried to install the new programme for HIVION 9090FTA, but the result was a complete chaos. All encrypted chanlles can't be viewd now. I was told that i need to reset the software, but the file i got online kept displaying "software damaged" upon installation. Now i can't even access any channel on the receiver, and the only thing the receiver displays on its screen is the number (0), and it doesn;t now accept any software downloads by displaying the message "Model ID is not matched"
Can anyone help please??

Thank you