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DISH SETUP: Single sat, Multi-Sat & Motorised
hoping someone can help- No Satellite signal...
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<blockquote data-quote="cheesecake" data-source="post: 402957" data-attributes="member: 259636"><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Hi, I'm new here and hoping someone can help. </span></span></p><p></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">My Sky digital suddenly cut out on Tuesday night while watching BBC news 24 interactive. The screen went blue, and said interactive is currently unavailable, press back up. Box and remote were not responding, so unplugged power supply. When reconnected, getting searching for listings, then 'no satellite signal is being received' with a 29 in top right corner. </span></span></p><p></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Details are: </span></span></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Box: pace 1.0.47</span></span></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Signal strength and quality are completely blank (ie showing nothing)</span></span></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Lock: not locked</span></span></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Network ID: 0000</span></span></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Transport stream: 0000</span></span></p><p></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Have tried unplugging, leaving for several hours to cool. Tried tunring back on, but waiting before bringing out of stand by, tried checking all leads in the back. </span></span></p><p></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Phoned sky, who talked me through resetting LMB settings in installer menu, turning off and restarting, which didn't work. They are now saying I need a £65 engineer call out. </span></span></p><p></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Have also tried resetting transponder menu as suggested elsewhere. Dare not try forcing a software update, as no signal strength or quality are showing. </span></span></p><p></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">does anyone have any other suggestions, or do I just need to cough up the £65? Seems strange the way it suddenly went down...</span></span></p><p></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">thanks for any help</span></span></p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 12px">Samantha</span></span></p></blockquote><p></p>
[QUOTE="cheesecake, post: 402957, member: 259636"] [FONT=Times New Roman][SIZE=3]Hi, I'm new here and hoping someone can help. [/SIZE][/FONT] [SIZE=3][/SIZE] [FONT=Times New Roman][SIZE=3]My Sky digital suddenly cut out on Tuesday night while watching BBC news 24 interactive. The screen went blue, and said interactive is currently unavailable, press back up. Box and remote were not responding, so unplugged power supply. When reconnected, getting searching for listings, then 'no satellite signal is being received' with a 29 in top right corner. [/SIZE][/FONT] [SIZE=3][/SIZE] [FONT=Times New Roman][SIZE=3]Details are: [/SIZE][/FONT] [FONT=Times New Roman][SIZE=3]Box: pace 1.0.47[/SIZE][/FONT] [FONT=Times New Roman][SIZE=3]Signal strength and quality are completely blank (ie showing nothing)[/SIZE][/FONT] [FONT=Times New Roman][SIZE=3]Lock: not locked[/SIZE][/FONT] [FONT=Times New Roman][SIZE=3]Network ID: 0000[/SIZE][/FONT] [FONT=Times New Roman][SIZE=3]Transport stream: 0000[/SIZE][/FONT] [SIZE=3][/SIZE] [FONT=Times New Roman][SIZE=3]Have tried unplugging, leaving for several hours to cool. Tried tunring back on, but waiting before bringing out of stand by, tried checking all leads in the back. [/SIZE][/FONT] [SIZE=3][/SIZE] [FONT=Times New Roman][SIZE=3]Phoned sky, who talked me through resetting LMB settings in installer menu, turning off and restarting, which didn't work. They are now saying I need a £65 engineer call out. [/SIZE][/FONT] [SIZE=3][/SIZE] [FONT=Times New Roman][SIZE=3]Have also tried resetting transponder menu as suggested elsewhere. Dare not try forcing a software update, as no signal strength or quality are showing. [/SIZE][/FONT] [SIZE=3][/SIZE] [FONT=Times New Roman][SIZE=3]does anyone have any other suggestions, or do I just need to cough up the £65? Seems strange the way it suddenly went down...[/SIZE][/FONT] [SIZE=3][/SIZE] [FONT=Times New Roman][SIZE=3]thanks for any help[/SIZE][/FONT] [FONT=Times New Roman][SIZE=3]Samantha[/SIZE][/FONT] [/QUOTE]
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Satellite TV receivers & systems support forums
DISH SETUP: Single sat, Multi-Sat & Motorised
hoping someone can help- No Satellite signal...
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