How to upgrade software

Naveedjan2001

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Hi

I have a problem please help me . I have a Viva 9000ci recevier (with common interface). i think its software is expired because it is not receving Multivision and some other channels so please help me how to upgrade my software I visit www.viva.com.pk/download.html to download the software. Please help me which software i should dowlload for my computer and which for my recevier. also Guide me about the software use.

Thanks.
 
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