huge problem with matrix cam

[westsider]

hello i have bought this cam zcas 1.0 version.so i have inserted in receiver but it has no menu for entering the keys.what is wrong?does it need to be patched or i need reborn soft?whats wrong?how can i decrypt channels?where is the menu?

 

[Channel Hopper]

Have you spoken to the dealer that supplied you with the CAM.

If it was preloaded then they should be guaranteeing the firmware.

 

[westsider]

yes they say that it has official soft and they guarantee everything until i patch it.when i patch this cam i have no guarantee more,but i hope patching will make everything in order