Humax HDR fails Freesat detection

mulder911

Member
My Satellite Setup
Metronics motorised dish with Dualis receiver
My Location
Jersey
Hi,

I live in Jersey and just installed my new Humax HDR with a new dish (90cm) and a quad LNB to make the most of it. My problem is that the dish wasn't aligned before I installed the HDR. According to the book, I needed to get transponder 11428 H 27500 A with stable levels for both signal quality and strength to more than 50%. I actually manage to get them both to 100% :) yet the box fails the Freesat detection O-st. More puzzling is that I can get other channels (including CNN) so I'm at a loss here. Has anyone got an idea about what to do next? Thanks
 
Hi,

this situation normally points to the dish being aligned to the wrong satellite. Check that you are actually aligned to 28E.

Connect your other receiver to the dish, scan a few transonders and see what channels you get.
 
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